Atlantic Health Urgent Care at Linden Reviews Summary

Staff Professionalism

Pros:

• "I was seen by a nurse named Stephanie and a female Dr. whom’s name I cannot remember (I’m sorry). They were both phenomenal! Patient and caring."
• "The receptionist staff is always kind professional."
• "2 GREAT, professional individuals who is in the right profession."
• "The nurse Jasmine and Dr. Pinal were excellent!!"
• "Everyone from the front desk to the MA’s to the provider was incredibly kind and helpful."
• "The staff was very professional. My visit was very good."
• "The staff was so friendly!"

Cons:

• "Terry at the front desk was extremely rude to me and my husband."
• "The front desk female receptionist was extremely rude to everyone who came in."
• "The desk lady is a total jerk."
• "Front desk experience was crappy."
• "Absolutely rude staff, came in with my 4 year old."
• "Employees are unprofessional, do not have call taking skills, or manners."
• "The people at the front desk from Saturday (12/9) are inept."

Cleanliness

Pros:

• "Everything looked and felt very clean, which is important to me."
• "First time at this location, super clean facility."
• "The office is clean even the restroom."
• "Always friendly and clean... 5 star service but maybe adding another doctor or two would bring the wait time down a bit."
• "The place is very clean. Not crowed."
• "Very clean, nurses and Doctors are so nice..."
• "This location was wonderful. Considering there wasn’t any patients, it was super super clean."

Cons:

• "In a medical facility, that's inexcusable."
• "What urgent care does not ensure their equipment is fully functional..."
• "They can't even change the name on the building to reflect what it is now called."
• "Also found blood splatter in my room. Very visible."
• "I was troubled to see that there was no soap in the bathroom."
• "I came back a couple of hours later to ask a question and used the facilities again, and there was STILL no hand soap."
• "This urgent care is such a disappointment."

Efficiency

Pros:

• "They go above and beyond from what I saw."
• "I was in and out with xrays in less than 40 minutes."
• "The entire process was fast & easy."
• "Very efficient, I was seen quickly."
• "From the moment I walked in until I was seen by the doctor was literally minutes."
• "They were quickly done, waited about 10 minutes for the rapid results."
• "Was in and out within 15 minutes."

Cons:

• "When the nurse finally called me up, I was asked to provide the same documents that were already scanned again."
• "It’s been hours and I see a completely different crowd of patients in the waiting area."
• "After waiting 40 minutes, I called in from the parking lot to make sure we weren't forgotten."
• "I had an appointment for 10:30 and left at 12:35 without being seen by the doctor."
• "I sat there, waiting to see a doctor for 60 minutes in the patient room?!"
• "Doctor forgot about me, came inside again as If she never saw me."
• "I’ve been waiting over 3 hrs for a simple drug test (urinalysis)."