Backyard Beans Coffee Company - Lansdale Reviews Summary

Coffee Quality

Pros:

• "Consistently delicious coffee. Cappuccino is my favorite thing to order."
• "Punch in the face is a must for me as I am about to tackle finals, it is delicious and without a doubt the best dark roast coffee I have ever had."
• "Their seasonal blends are very creative and really good."
• "The whole atmosphere brews the best americano ever around."
• "The drinks are the best I’ve ever had."
• "The coffee is GREAT."
• "The coffee is extraordinarily good."

Cons:

• "The coffee is decent though but also over priced."
• "Vanilla latte tasted weak to me."
• "Their coffee tasted a little burnt to me, but their espresso is really solid."
• "The coffee is decent nothing special it’s about average the prices are really high."
• "It has sharp undertones and leaves a very weird flavor in my mouth."
• "The coffee itself though, was a bit disappointing imho. I felt a sourness with the capuccino that was unexpected, without the richness that sometimes tails it."
• "Drip coffee was good, not burnt, average strength, but not interesting."

Atmosphere & Ambience

Pros:

• "The atmosphere inside (around 11am on a weekday) was bustling with customers and people working on laptops."
• "Incredible place, service, atmosphere, and food incredible."
• "Space is great to catch up with friends or do some work."
• "The atmosphere is so great and simple, not in your face and just chill."
• "The atmosphere is refreshingly modern."
• "The ambiance here is so warm and welcoming, such a great place to relax, read, get some work done, or meet up with a friend."
• "The atmosphere was spacious and cozy."

Cons:

• "Was disappointing to see so many large tables taken by individuals or pairs, forcing our family on to a small, high table."
• "I personally think that the tables are too large back there and that with some smaller tables they could fit more guests."
• "It gets busy fast, and can get very loud if you're sitting outside of the seating room."
• "The area where the staff works is larger than the seating area; people are crowded near the door, standing outside."
• "Lack of customer-facing signage. It would be useful to have visible order and pickup signs to direct customers."
• "The WIFI would continuously drop."
• "I've been experiencing consistent issues with the nitro cold brew at Backyard Beans and have spoken to the staff about it several times."

Service & Staff

Pros:

• "The staff is so friendly and such a joy to see."
• "The staff is extremely friendly and informative."
• "Wonderful baristas who genuinely want to help."
• "The Gentleman that helped me out was very kind and prompt to give me very good customer service right as I walked into the store."
• "The employees are always very nice and seem to remember me and my order."
• "The workers were super sweet and welcoming."
• "The staff was extremely friendly and the shop was warm and welcoming."

Cons:

• "However when I tried using it in store I was denied."
• "I hope this can be resolved soon, as I feel a bit of tension when bringing this up with your team."
• "I am surprised by the lack of respect shown to me... Nick, one of the baristas, asked if I could cover my face when walking through the store."
• "I love backyard beans and their food is great, but for whatever reason they won’t allow you to get extra sauce with your food."
• "Only gripe is parking, which is a general complaint for all of Lansdale."
• "Selection is pretty limited and they seemed unable to make off menu."
• "I stopped by here today sort of disappointed in the quality and lack of options."

Food & Beverages

Pros:

• "This was probably the best breakfast burrito I have ever had."
• "Their sandwiches (breakfast and lunch) are all great and well thought out - more than just your standard B.E.C."
• "We had the salmon avocado toast, a meatless breakfast burrito, a matcha tea and literally the best dirty chai I've ever had."
• "Their chai is a homemade concentrate... It was absolutely delicious."
• "Food and bakery items are also amazing. Their ricotta sweet toast is my go to and never disappoints."
• "Baked goods were fresh and tasted homemade."
• "The BLT was also incredible."

Cons:

• "The food here is very bland and lackluster and way to over priced."
• "A tiny bit too sweet but that had to be in the concentrate so there’s not much that can be done to alleviate that."
• "Love the beans I will continue to buy at Whole foods but this is for the cafe can't believe how small my cappuccino was and no raw milk."
• "I love backyard beans, but it would be so easy to get gluten free bread/ bagels and just charge a little extra for it!"
• "The minute I took a bite my soul left my body and was slowly ascending into the gates of heaven, it was that freaking good!!!"
• "I love the cozy atmosphere."
• "Amazing assortment of gluten and dairy free choices! And the customer service is so wonderful."