The Cheesecake Factory Reviews Summary

Menu Variety

Pros:

• "The menu is diverse and almost everything I have eaten there is pretty good."
• "Speaking of menu, I tend to have a hard time choosing, there's so many different items I want to try."
• "The menu has such variety, and even the pickiest eater will enjoy."
• "This place has a large menu with a great variety of things to choose from."
• "They have a large menu ranging from salads to sandwiches, to different entrees, and of course plenty of cheesecake!"
• "The menu is too extensive and can be overwhelming."
• "I'm not fond of a 21 page menu."

Cons:

• "The menu is too extensive and can be overwhelming."
• "I'm not fond of a 21 page menu."
• "The menu has grown 5 times its original size."
• "They had such a huge menu I couldn't even decide what to order."
• "Speaking of menu, I tend to have a hard time choosing, there's so many different items I want to try."
• "The biggest CON is the prices. It’s beyond ridiculous, wouldn’t come back here."
• "I'm giving 4 stars because if you're a healthy eater like me there isn't much you can get here thats not covered in very rich fatty sauces."

Service Quality

Pros:

• "Service amazing."
• "Our server helped us with the menu and was friendly n patient."
• "Tom p. was our server and he was great."
• "Service was stellar and the girl was very attentive to my family."
• "The service was good."
• "Our server, Ric, was friendly and attentive, GREAT service."
• "Our server Giselle was friendly, helpful and treated us wonderfully."

Cons:

• "Beware extremely long wait times for weekend dinner though."
• "Waiter was a nice guy and we ordered. U asked for lemon for my water…3x."
• "When recooks go out MANAGEMENT SHOULD SPEAK TO THE TABLE. PERIOD."
• "We had to go get our own high chair after asking twice."
• "Service is hit and miss."
• "The service was horrible."
• "The waitstaff doesn't seem as knowledgeable on the menu and basically takes your order and disappears."

Food Quality

Pros:

• "Everything was fresh and well made."
• "The food was hot, gluten-free pasta, was perfectly done, my dish was spicy as expected, and mine was full of flavor with the medly of vegetables and spicy sauce."
• "The food was delicious and we had an awesome waitress."
• "The food was great."
• "The food came out quickly hot and fresh."
• "The food was delicious and filling."
• "The food is always delicious."

Cons:

• "Food was ok. Used to be a lot better."
• "The food was nothing to brag about."
• "The food was horrible with no seasoning."
• "Asked for steak medium well, it was severely well done."
• "All plates that we ordered were bad. Plates were dirty, waiter didn't know what he was doing, specifically I ordered bistro spaghetti they were raw, shrimps were still cold."
• "The food taste good and delicious."
• "The food was 10/10 AMAZING!"

Price and Value

Pros:

• "Although a slice can be 9-11 dollars depending on what you get."
• "Nice portions for the price. I usually get 2 meals out of one."
• "The price was good."
• "Reasonably priced."
• "The prices are also reasonable."
• "You will get your money worth."
• "The food was great as were the prices from the lunch menu."

Cons:

• "My drink? $13 for Jack Daniels and water. Wow way overpriced."
• "Insane prices for this kind of service! Shameful..."
• "We basically paid 100$ for appetizers that also tasted off."
• "Over an hour sitting at the table and still no food."
• "The biggest CON is the prices. It’s beyond ridiculous, wouldn’t come back here."
• "The prices were a little high, especially for the drinks, we spent about $30 for two margaritas."
• "Plus prices were excessively high."