"Stephanie was very professional, informative, knowledgeable, and kind to help me choose if I would want to celebrate my birthday here."
"Her customer service is exceptional! She took an incredibly bitter situation and turned it around with her Charisma and attention to detail!"
"The staff was friendly, attentive and accommodating."
"Service was professional and we never had to wait too long."
"Our waiter Angel was so great everyone was extremely friendly."
"Service was beyond amazing. Very attentive, informative and polite."
"The staff was very attentive, friendly and helpful."
Cons:
"It took 1hour to get our DRINKS & 2hrs passed & we NEVER got our food."
"The service was terrible, and BE AWARE, they include the TIP in the bill."
"Service sucked! Drinks were disappointing."
"Sorry - just not my thing to wait for a waiter to notice you for over 15 minutes."
"Once we sat, we asked for water, but our waiter was nowhere to be found for 20 minutes."
"When we debated about the charges, he became increasingly combative and aggressive."
"The service is HORRIFIC the staff was so unprofessional."
Food Quality
Pros:
"The food is excellent."
"Spectacular atmosphere, great team and super delicious food!"
"The food was served in a timely manner and was of great taste."
"The food comes in large portions but it is absolutely amazing!"
"Food was amazing and staff was super friendly (thanks Susana!) and knowledgeable."
"The food was Amazing."
"The food was impeccably done!"
Cons:
"I've had better cheese fries at a Ball Park, and probably better value too."
"The food is not that great & the service is very questionable."
"The food was tasty as well but took a very very long time to come out."
"The drink menu is so underwhelming I ended up ordering water."
"Seriously, look at this photo of our entire order (for 2) and tell me if you'd pay $37 (before tax)."
"All our food came out cold, giving the impression it had been sitting out for way too long."
"The lobster was overcooked, it was like rubber."
Ambiance & Decor
Pros:
"Love the atmosphere. Was here last night for my staff party and the service was amazing and the food was delicious."
"This place was beautiful! The food was so well presented and the customer service was amazing!"
"The decor is beautiful it looks like an antique restaurant with the decorations and floral wall paper."
"The decor feels like a little girls tea house, truly in love and would definitely go back."
"This place is absolutely gorgeous."
"The decoration is so beautiful and the service was outstanding."
"Amazing concept with extraordinary 'BITES'. Outstanding assortment of delicious and, to an extent, exotic delicacies."
Cons:
"All it has going for it is the decor!"
"The straw on the camels back was the music: I had to endure a horrific and cheesy cover of Bohemian Rhapsody."
"The environment is beautiful but we booked the event for a private party and they rushed us out the location pretty much."
"The setting is a bit squeezed in space though pleasantly decorated."
"Tacky decor purposefully styled to actually be cute and appealing... slow/dead vibe."
"They try to make so feminine in the end it was suffocating."
"The outside says cute and vibrant neighborhood bistro, the inside says Grandma's house."
Value for Money
Pros:
"The food was served in a timely manner and was of great taste."
"The food comes in large portions but it is absolutely amazing!"
"The portions are reasonable for 1 person."
"The prices are amazing for the services and the flavor on the food."
"The price is appropriate for the ambiance, food and drinks that you receive."
"The food was absolutely delicious! I thought the portion size and prices were reasonable."
"The food is delicious and prepared in a way that's like no other."
Cons:
"The brunch selection was so limited, the amount of food was small and the price of the plates were ridiculously high."
"Will not choose to go back for the simple reason of the high prices."
"Very expensive for the taste of food that they are serving now."
"But prices are high."
"And to top is off very expensive."
"Portion of food too small for its price $$."
"It's infuriating that something advertised as 'high end French, Italian and Latin cuisine,' in reality just turns out to be glorified airline food in the corresponding portion sizes."