The Harold Reviews Summary

Food Quality

Pros:

• "We had breakfast and lunch here and everything was hot, fresh and tasty."
• "Quality quality !! Fantastic breakfast menu, from pancakes to omelettes to service."
• "The fish (Cod) was excellently prepared."
• "The food was delicious, the presentation gorgeous."
• "Steak is perfect. I picked the New York stake, while visiting New York 😎 Asparagus is very delicious and perfectly prepared."
• "Each meal was delicious...fresh and flavorful."
• "The food was AMAZING."

Cons:

• "Fries in mc donolds are better quality."
• "The bread was inedible unless you were prepared to break a tooth."
• "The chips were actually very dry and almost overdone to my taste."
• "The food was basically raw uncooked."
• "The food was missing salt and in some cases things like bacon had no flavor."
• "The food was missing elements."
• "The seafood fetuccini... the sauce was thin, very bland and the lobster took awhile to chew."

Service

Pros:

• "The food was definitely good. The atmosphere nice and staff polite."
• "The waiter Ivan was so polite and professional."
• "It's a beautiful place, service was amazing."
• "Special note for Rene, our waiter; always checking on us, gave us good recommendations, and was super nice and gentle!"
• "Service is quick."
• "Waiter was polite, friendly and attentive."
• "The service was amazing."

Cons:

• "They make sure you buy something before you can use the restroom."
• "The server walked by me several times despite my polite wave every time he walked by, which he acknowledged with a nod each time."
• "The server was very rude and inappropriate."
• "Our goofy waitress could only repeat ‘I don’t know. I don’t know.’"
• "Food was excellent but servers were not very attentive."
• "Increidible bad experience!!! Waited around for a table, another couple came after me and was offered and given the table before us."
• "The manager (Spanish) needs a course on manners and how to address loyal customers."

Ambiance

Pros:

• "The restaurant has a lovely ambiance perfect for a casual lunch meeting or after-work drinks."
• "We loved the ambiance and the decor."
• "Though very busy and a bit cramped, the atmosphere was light and casual."
• "Located a few blocks away from Times Square, the Harold has excellent food and an excellent view."
• "It's a popular place in a popular area."
• "I liked the ambiance of the place."
• "The decor and atmosphere are fantastic."

Cons:

• "I was just eating a salad there and found a hairnet in my food."
• "The place seemed to not have AC and it is a hot summer day. Totally unacceptable."
• "The Herald is a mediocre restaurant. The ambience was okay. The interior is decorated well but staff was unfriendly and the temperature of the restaurant was extremely cold."
• "Not NYC type of restaurant I was expecting."
• "Pretentious mid town place with VERY rude staff."
• "Environment: Very close quarters, practically sitting at the same table as those next to you."
• "It was a hot afternoon in NYC and this place wasn't much cooler."

Value

Pros:

• "Go for happy hour, they have $1 oysters which are really good."
• "We were able to walk-in during their lunchtime happy hour, great value drinks and tasty small plates."
• "The price during Happy Hours is reasonable."
• "Price was reasonable considering the portions."
• "Moreover, the prices were reasonable for the level of food and service I experienced."
• "Price isn't high, compared to the rest of the area."
• "Reasonable prices for NYC and good service."

Cons:

• "Over charged for the food ($17 for 5 oyster and 1 cup of coke). Not right service!!"
• "We still paid $160 + tip for 5 drinks and 4 brunch entrees."
• "The prices are a bit high for the portion size."
• "Prices are eye watering (compared to UK)."
• "Drinks $18 way over priced."
• "The food is outrageously overpriced while only 'okay.'"
• "These people are Pathetic and awful service they even charge for ICE AND THERE HOST IS SCREWED UP SEATING IS TERRIBLE AND THEIR FOOD IS NOT UP TO PAR THEY WILL CHARGE YOU FOR STEPPING INTO THE RESTAURANT SO WATCH IT OUR BILL HAD A $12.00 CHARGE FOR ICE"