Applebee's Grill + Bar Reviews Summary

Category: Restaurant

Address: 3800 Black Horse Pike, Turnersville, NJ 08012, USA

Phone: +18567403610

Rating: 4.2
based on 125 reviews.

Service

Pros:

  • "Huge shout out to my waiter at the Applebees in turnersville was awesome."
  • "The waiter did an amazing especially since he was triple sat!!"
  • "Our date night dinner at Applebee’s was made incredible by the best service we could have wanted."
  • "Our server was very nice and helpful."
  • "Lou, you are phenomenal."
  • "Lou was our phenomenal waiter today!"
  • "The staff are always so kind and friendly and polite."

Cons:

  • "Waited over the specified ticket time."
  • "He waits ANOTHER 30 mins, for a total of an hour now, and has to call in because we still don’t have our order!"
  • "We’ve been in the restaurant 30 minutes and have drinks on our table, nothing else."
  • "Was reluctant to leave a review, but felt compelled to after my recent horrible experience with Brian. He wasn't just impolite, he was downright rude."
  • "I waited another ten minutes while the only bartender left behind the bar talked to a coworker."
  • "Service was slow to the point that we asked the waitress if she was too busy to take care of us."
  • "No manager ever came to our table to apologize."

Food Quality

Pros:

  • "The salmon was cooked perfectly."
  • "Chicken alfredo with broccoli was delicious."
  • "Cajun chicken alfredo was also delicious."
  • "The food was quite decadent, such a delicacy in my mouth as my salivary glands watered in satisfaction."
  • "The food was good and our service was awesome thanks to Lou our server."
  • "The food was very good."
  • "Everything tasted delicious."

Cons:

  • "The food was incredibly subpar as it's to be expected from Applebees."
  • "All 3 adult meals were sent back, because it was soo salty, your lips burn."
  • "Horrible food!!! The wings were so overdone you couldn't even cut them and drowned in sauce."
  • "Both of our meals were horrible. Completely dry and you can tell it was all cooked in a microwave."
  • "All the food was cold and the hamburger was raw inside!"
  • "The chicken was cold and rubbery from sitting and the fries were also cold and soggy."
  • "The food was terrible and the food lacks in interest."

Atmosphere

Pros:

  • "They really create a very friendly atmosphere that we enjoy."
  • "Our experience at the Turnersville location is always wonderful. Great food and family oriented atmosphere."
  • "Great restaurant in a pleasantly quiet town."
  • "Had a great experience at this Applebees."
  • "This was probably my best experience at an Applebee's ever."
  • "Nice atmosphere the food is very well done Not too crowded pretty timely sitting down."
  • "Celebrated my birthday with my Family here. Great place, great food!"

Cons:

  • "Packed up food and left. It was 5:30 not my idea of a family place."
  • "The restaurant was half empty."
  • "Biggest problem was loud mouth guy at the bar."
  • "Burgers were a little over cooked."
  • "Paid WAAAAAAYY too much for what we got."
  • "The 'atmosphere' was 'off'. It felt more like a school cafeteria."
  • "Food wasn't very good. Lot of pepper on food."

Management

Pros:

  • "Thank you Dustin (Manager), Gary (Waiter), staff and customers for being such a great part of my proposal."
  • "The wait was a little longer than expected but when the manager asked how long we were waiting and I said about a half hour he made sure to get us a table."
  • "Our server Josh and the MOD Alicia ARE THE BEST!!! And the food was awesome!!"
  • "Our tables had Gary and Amber as waiters and they were both incredible."
  • "The service was very good. Brittany was very friendly and helpful."
  • "They cleaned tables and seats well."
  • "APPLEBEES BROUGHT BACK THE FAJITAS!!!!!! Delicious!!!"

Cons:

  • "Manager Chris was less then sympathetic to the clearly under cooked food and more worried about making excuses and attempting to deflect."
  • "The manager argues with us saying the food just came out it's hot."
  • "No one cleans the salt and pepper shakers. Disgusting."
  • "I have to say in my years of eating out, never have I received such terrible service, place was filthy, we had to wait to be seated when there were open tables?"
  • "The waitress looked horrified, went back to the kitchen and comped my check but the manager never came out or approached us."
  • "TERRIBLE SERVICE 1 hour 15 mins NO FOOD."
  • "It wasn't even busy!!"

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