Tacuba Reviews Summary

Category: Mexican restaurant New York

Address: 802 9th Ave, New York, NY 10019, USA

Phone: +12122454500

Rating: 4.4
based on 248 reviews.

Service

Pros:

  • "The bartenders have great customer service."
  • "Vanessa was a great help."
  • "Service was friendly and would def come back for the atmosphere."
  • "Staff was very welcoming and friendly."
  • "Service was great although it was a bit slow - not the wait staffs fault as they seemed understaffed."
  • "This restaurant has delicious meals, a great ambiance and a fantastic wait staff."
  • "The back which was huge... was pretty, chill, and had good service."

Cons:

  • "Disappointed with the chicken enchiladas, dry and flavorless."
  • "The issue is service."
  • "Really good food, terrible service."
  • "I had a terrible experience with the service. I arrived at the restaurant, was directed to a table, but no one came to serve me."
  • "Almost everything was great until the waiter told my sister no to take his money from where he was standing."
  • "Our waiter was rude and messed up several of our orders."
  • "When she questioned the waiter he belittled her and made her feel stupid!"

Food Quality

Pros:

  • "Great Mexican food with a modern twist."
  • "Extensive list of delicious drinks and food."
  • "Food was excellent!"
  • "Unbelievable food, especially if you ask them to make it super spicy, they can do it Caliente!"
  • "Food was really good and they gave us a few salsas which ranged from mild to very hot."
  • "Their Quesadilla appetizer is $18, but comes with black truffles, wild mushrooms, Chihuahua and Parmesan cheese for something truly special."
  • "The food was REALLY good."

Cons:

  • "The chicken tacos still looking for the chicken .. they were more like an appetizer than a main course."
  • "Food: bland! I got the chicken torta: the meat was rubbery, the sandwich dry."
  • "Sadly this one hit all the wrong notes."
  • "The portions are extremely tiny and way overpriced."
  • "Food not at all what was expected and frankly was very disappointing.... The burrito was dry and tasteless."
  • "Nachos top notch. Taquitos and tacos were so bad we didn't even finish them."
  • "The tacos tasted very plain, and the tortillas were pretty dry. Maduros were too oily."

Ambiance

Pros:

  • "Just a very well run, awesome restaurant."
  • "Modern looking place and even has indoor dining for when the weather gets bad."
  • "The front is loud but the back is quieter and has a green house roof to let light in so you do not feel closed in."
  • "Played beyonce the whole time. Drinks were superb. Salsa was so flavorful. Taco were mouthwatering."
  • "Great ambience and prices are fair."
  • "What a fun and buzzy Mexican dining at the heart of Hell's Kitchen."
  • "The food is incredible."

Cons:

  • "We were seated near the door on a hot day. The door was wide open so even the air con was on, It was still hot. Should have closed the door. Wasn’t comfortably seated."
  • "The back of the restaurant seems like the kids section."
  • "The evening noise level inside? Unacceptable. It’s over 100 decibels… they need some sort of noise dampening on the walls."
  • "It was unbearably loud (we could barely maintain a conversation without shouting at each other)."
  • "The place was a little too dark, I wish the lights were a little less dim."
  • "The music and restaurant was pretty loud making conversation a challenge."
  • "We were seated inside but right next to the entrance so we got some of the heat from outside and there were a few flies around."

Price and Value

Pros:

  • "Delicious food at reasonable prices."
  • "The happy hour margs are a great value."
  • "Drinks and food are fairly priced for nyc."
  • "The prices were pretty reasonable."
  • "It's not cheap but not expensive either. Very good value."
  • "Fairly priced, would love to go back."
  • "Prices are fair."

Cons:

  • "Pretty expensive, but then again almost all Mexican places in the area are."
  • "The prices are a bit high for portions on the small side, but worth it for the taste."
  • "The portions are tiny."
  • "A bit pricey for what we are used to but hey it's NY; total bill with tax and tip was $101.00."
  • "The tacos are great but soooo expensive, $18 for 3 teeny street tacos."
  • "Very expensive food, disinterested staff and disappointing portion sizes."
  • "Too expensive in my opinion. 2 drinks each, an appetizer and 2 entrees, 100 dollars each person."

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