ShopRite of Knorr Street Reviews Summary

Customer Service

Pros:

• "they have great customer service"
• "I just want to say thank you to Ms. Betty (cashier) she was very helpful and polite."
• "Departmental Staff is very helpful and will gladly assist if needed."
• "Cool people, whatever you need they will take you to what you're looking for."
• "Staff are willing to assist per usual."
• "friendly employees who have always been willing to lend a helping hand"
• "They do have employees helping you to load groceries in car which are awesome employees never complaining about being out in bad weather and always right there to help."

Cons:

• "Mary in customer service could care less to help with issues."
• "Very rude staff."
• "Some of the cashiers shouldn't be working there... some of their cashiers make me literally go to another shoprite because of their attitudes."
• "You have a short blk manager that treated an employee like dirt...he had no right to scream at this young lady's face."
• "Staff is very unhelpful here They are very rude and ignorant."
• "Some of the staff can be quite rude - just last night a cashier was cursing at another cashier right in front of customers."
• "The white guy in the self check out near the frozen food section racial profiles hard!"

Parking & Store Layout

Pros:

• "Great layout, easy to find what we were looking for"
• "Also, thank you Orest for helping me with my groceries to the car."
• "They also offer home delivery service."
• "I enjoy shopping at this location because the layout is easy to manage and helpful in finding groceries."
• "They have a multitude of self check out lanes and usually one or two regular checkouts."
• "They have little arrows showing the pathway towards your shopping"
• "They started appointing staff members with the responsibility of assisting people with carrying groceries to their vehicles."

Cons:

• "the parking lot is way too small you can barely ever find parking"
• "The store is always crowded, just not enough room here."
• "Super small parking lot and you can NOT take your cart to your car which is pretty annoying."
• "The store is cramped, but I've never had any problem with their food."
• "I hate this shoprite hardly any parking and if you do food shopping and can’t carry it to your car you have to bring your car to the front."
• "Parking is almost impossible to find no matter what time or day you go."
• "The parking lot is very cramped too and you cannot take your cart to your car."

Product Selection & Quality

Pros:

• "the selection is great, the prices are good"
• "I usually find what i need at a great bargain"
• "It has a bakery, a deli, and a seafood section that are all separately staffed and have fresh food"
• "We purchased some of their delicious seafood, stuffed Talpia which was stuffed with crab meat and easy to cook."
• "Great place to shop for groceries or ready cooked, build your own meals."
• "Absolutely love shopping at my local ShopRite, store is always clean, I know where everything is."
• "They have a good variety."

Cons:

• "I purchased fried chicken from this ShopRite and every piece was not cooked thoroughly."
• "Unfortunately the selection is moderate at best"
• "Not as big of selection here v.s other stores on certain items I've specifically looked for the last few times."
• "But the prices are much higher than save a lot, aldi, or walmart."
• "Selection isn't great, it's a small grocery store in the middle of the neighborhood after all."
• "This disgusting store I bought chicken thighs from and the feathers were still on the chicken's!!!"
• "This is the second time I bought ‏rotisserie chicken from Shoprite and it was raw and full of blood."