Address: 318 Bloomfield Ave, Bloomfield, NJ 07003, USA
Phone: +19086766866
Rating: 4.3
based on 338 reviews.
Customer Service
Pros:
"Each person that I encountered at Lynne’s Nissan was friendly, attentive and professional."
"The staff was wonderful when I brought in my car for an unexpected problem."
"Michael was a very friendly advisor and the technician (Eddy) gave me a great information about my vehicle and the diagnostic that he performed."
"The service representative was very nice."
"The service desk and technician was very helpful & informative."
"Michael Tirado was very helpful."
"Micheal is always a pleasure to work with. He makes sure that you understand what they did with your vehicle and takes to time to explain any repairs they discovered while serving your vehicle."
Cons:
"I have been calling Lynne’s nissan to get a status for my car for 2 days... your team cannot call me back."
"When I arrived, Justin ignored me completely despite whatever commission he’d made off my purchase."
"I requested a simple print out of my vehicles inspection and was told that it would be sent via text message or email and never received anything."
"I had a 7:30 AM appt and didn't get a call until after 3:00 PM."
"The way i was treated was awful i left in tears and will never return, this dealership loss a loyal customer."
"When I went to pick my car up, Mike(my service advisor) didn’t even go over the print out with the things wrong on it."
"I am filing a complaint with consumer affairs, I feel cheated."
Sales Experience
Pros:
"We highly recommend Lynnes Nissan City to anyone looking for a new or used vehicle."
"Elvin is an amazing salesman."
"Reggie Duvarnay was a tremendous representative to work with on my new lease."
"Reginald Dumornay is the best car salesperson I have ever met."
"Just purchased a new vehicle from Froncel “The Car Man” Anderson. He is one of the most professional salesman I’ve ever dealt with."
"Izzy thank you so much for everything you are the best took care of my kids, even though my kids was a pain in the butt but is he gave them coloring crayons, and a coloring book Izzy is a great person and a awesome car salesman."
"Camille at Lynne’s Nissan in Bloomfield is PHENOMENAL."
Cons:
"They changed the agreed price of the car and made sure we couldn't see it until we already signed and paid all."
"The car I purchased IS a LEMON."
"I would suggest AVOIDING Lynne’s due to their SHADY practices."
"They sold me a Nissan 2020 Sentra with less than 7k miles. A week after buying here 5 different light show up from the dashboard."
"From sales to finance, no one was straight to say the various fees they charge."
"Spoke with multiple sales folks through the process... A complete waste of my time and zero professionalism displayed."
"These people are complete rip offs! My cousin recently came in to purchase a 2022 Camry XSE, they hid the actual details of the vehicle and quickly sold him the car knowing it was “STOLEN”."
Facility & Maintenance
Pros:
"The waiting room was clean and comfortable with a working coffee machine."
"The waiting area is spacious and clean, allowing for social-distancing."
"Great services every time I take my Cars in for oil and filter changes."
"The dealership itself was clean and well-maintained, creating a welcoming atmosphere."
"I love my new car 💙"
"Excellent service all around."
"The service was amazing. They were courteous and fast."
Cons:
"One of the worst places ever. I took my car to get an oil change and ended up losing my car for a week because the tech didn't put my drain plug in correctly."
"Went in for a just an oil change and tires rotated cause the indicator lights came on. We got up sold on a $600 package."
"They held on to my car for 5 days."
"They called me to tell me my keys aren't working, and charged me for a new key."
"I get a call after 2 that my car wasn’t serviced because they didn’t have the parts."
"Took the car for a recall n ask them to inspect the car n let me know for any repairs necessary... The next day a light came on my dashboard alerting me oil change is due."
"The experience here was terrible. I do not recommend this establishment they lack communication and customer service."