LongHorn Steakhouse Reviews Summary

Category: Steak house

Address: 2301 NJ-38, Cherry Hill, NJ 08002, USA

Phone: +18564822393

Rating: 4.3
based on 256 reviews.

Food Quality

Pros:

  • "The food was excellent."
  • "That dessert was a bomb! And our chicken plates were so flavorful and delish."
  • "The food was excellent, steak was cooked to a medium perfection, and the loaded potato soup was amazing."
  • "Everything was well prepared and delicious."
  • "The food was outstanding."
  • "The food was very excellent also our steak's were cooked perfect."
  • "The food never disappoints."

Cons:

  • "The dish was so salty the chicken was overcooked and burnt on the bottom."
  • "The sandwich was great but that soup was horrible. Extremely salty and the chunk of bread that's soaking in the hot onion broth was actually hard."
  • "The portions were very small, more like for a 10-12yr old Kid not 2 hardworking hungry adults."
  • "The salad wasn't bad but there was gristle in the steak and it was way over seasoned with their rub that has a ton of pepper in it which completely throws the whole thing off balance."
  • "The Chicken fingers were dry. My wife's chicken meal was also dry."
  • "Got the biggest steaks they had, as I said cooked perfectly, BUT, That was thee Blandest steak I have had in a Looong time."
  • "The corn on the cobbs tasted like raw corn not even cooked."

Service

Pros:

  • "Very impressed on how good the food and service was! Dawn was our server, she was out of this world awesome!"
  • "The one manager was wonderful and we still had a good experience otherwise."
  • "The service was excellent."
  • "Our waitress arrived timely, our orders were taken with patience and accuracy."
  • "Very good steak. Reasonable prices. Good service."
  • "Tim the manager, and servers Michael and Sam were great at making it right for us."
  • "Our server 'Chris' was such a Rockstar."

Cons:

  • "Service was slow, not very attentive. Didn't clear table after we finished eating."
  • "Was seated and waited 20 mins before anyone approached us."
  • "Drinks were HORRIBLE watered down with cheap liquor, a lot of ice and weak juice!"
  • "When my family and I first walked in there was no one around to seat. The confusion of do we seat ourselves or wait for someone to seat us was questioned because it wasn't busy."
  • "Waiter seemed very forgetful b/c everything took two trips to get."
  • "Clearly they were understaffed tonight, so the service took way too long."
  • "The server was not attentive to our needs and when we pointed out her poor service, she went and got her manager."

Atmosphere

Pros:

  • "The atmosphere is very comfortable and at a calm pace."
  • "Theming worthy of a Disney restaurant, and surprisingly understated colors and wide spaces between tables."
  • "The atmosphere was very nice, unlike the competition (Texas Roadhouse)."
  • "The restaurant's atmosphere was lively and warm."
  • "The interior is softly lit, with a TV equipped bar at one side."
  • "Love the ambiance of the place."
  • "The restaurant is nicely decorated and laid out."

Cons:

  • "The Tex-Mex Southwest theme is a bit much for So Jersey, not down with that."
  • "The lighting is a little too dark, and I am legally blind, so that makes seeing for me in there more difficult."
  • "Both the steak & salmon were bland."
  • "Sub-Par food, below average service, with a OK Atmosphere."
  • "The dining room was practically empty but it took the host about 15 minutes to 'figure out where to put us' as he said."
  • "Buffalo wings were super salty."
  • "We were expecting him to make matters better, but he said we were disrespectful to his staff member."

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