Midas Reviews Summary

Customer Service

Pros:

• "They are great at explaining things in a way that even someone with less than perfect English can understand."
• "Cody and his co worker were absolutely awesome."
• "Manager Nick is probably the best mechanic manager that I have ever dealt with."
• "The manager Randy was helpful and honest in making a difficult decision in regards to my vehicle."
• "Dennis and Shaeun went above and beyond. The nicest I've ever been treated at any place to get my car fixed."
• "Dennis was extremely kind, helpful and knowledgeable."
• "Shane, Dennis, and Shaun are kind and extremely funny."

Cons:

• "I would avoid this Midas at all costs."
• "I was literally hustle I was so upset I cried in my car!"
• "Then in the end they hit you with a close to $1000 quote of stuff they say you 'need'."
• "I'll do whatever I can to make sure no friends or family ever use Midas, and if you’re reading this please go somewhere else."
• "Do yourself a favor and head for Meineke and avoid these con artists."
• "Horrible unprofessional service."
• "Lying rude unprofessional people."

Quality of Work

Pros:

• "They do it all and do it well. Highly recommended."
• "They went above and beyond with my repairs and maintenance, ensuring that I was completely satisfied before leaving."
• "The car was fixed same day."
• "Everyone there was super friendly, and I highly recommend their shop!"
• "Finally a great place in New Jersey to take your auto Midas of Howell. GREAT mechanics, GREAT prices and an HONEST and FRIENDLY staff."
• "The issue on my car was discovered in a short amount of time and fixed in a timely manner as well."
• "Now my car is all fixed no more squeaking or shaking drives like a brand new car."

Cons:

• "Everything was fine until my car started leaking oil."
• "Now I sit here wonder if the woman that came in while I was there and was charged $1700 for an exhaust system was overcharged as well."
• "This is a very bad workshop, they do not fix your problem and they only tell you that you need to fix another problem, but the problem you want to be fixed is not fixed."
• "They are incapable of fixing this type of repair."
• "The manager there has no control of his employees and you would think he would go over the car to make sure the job was done correctly."
• "We could have been killed due to negligence."
• "I have had to bring the car back 7 times already for the same problem."

Price and Honesty

Pros:

• "For your reference they charged 150 for an 4 wheel alignment with a 6 month warranty which is 100 at pep boys with a 1 year warranty."
• "Honesty is very rare when it comes to mechanics... This location and the manager himself really change my mind every time I bring my vehicles here."
• "They still honored the groupon price and had me in and out within 45 minutes."
• "Midas adjusted my tire pressure and didn’t charge me."
• "Fair prices and quality service beats an upscale store front any day of the week."
• "They are friendly and fairly priced."
• "After they looked at my brakes they charged me for ONLY what was needed."