Indy Veterinary Care Reviews Summary

Facility and Atmosphere

Pros:

• "The offices are very clean and there are a lot of nice small touches that really add to the atmosphere."
• "very nice and clean office and waiting area."
• "The office itself is really beautiful and clean, and the exam room even had treats and toys for my kitty to relax with until she was seen."
• "Beautiful facility and incredibly clean."
• "The facility is bright, clean, and very welcoming."
• "This place is so nice!!! I almost cried when I walked into this cute little cat room!"
• "The facility is clean and calm."

Cons:

• "The cats were too difficult for the vet to handle."

Staff and Service

Pros:

• "Every single person at this clinic was so kind to him!!"
• "The Dr. and techs were friendly and courteous."
• "The staff is very friendly and patient."
• "Carly at the front desk is so friendly and is always excited to see Otto which makes his visit that much easier."
• "Their office staff is kind, friendly, and caring and they have gone above and beyond for me more than once."
• "The staff out front are extremely friendly and took an interest in my cat and her health."
• "The staff and vets are all very kind and patient."

Cons:

• "Brought in 2 cats, got charged for 2 visits, but left without either being treated by the vet."

Professionalism and Expertise

Pros:

• "Dr. Sara is super thorough and patient."
• "Dr Organist is very knowledgable, addressed all of my concerns, and gave me all the information I could need."
• "Dr. Eric was fantastic with my dog and not only provided thorough care but explained the reasoning behind everything that he was doing and recommending."
• "Dr. Sara's expertise and gentle nature ensure a positive experience for all of us."
• "Dr. Sara is very knowledgeable, thorough and patient!"
• "Dr. Eric is incredibly knowledgable, thorough, and thoughtful – he took the time to answer any questions I had, easing my anxiety and educating me along the way which I truly appreciated."
• "Dr. Sara was amazing! She took the time to sit on the floor with our dog and explain the physical, vaccines, and answered all the questions we had for her."

Cons:

• "Turns out my gentle boy had a tumor in his stomach and it was much too late to do anything."

Accessibility and Convenience

Pros:

• "I made an appointment request Sunday afternoon on their website and got a call Monday morning and got an appointment that same afternoon."
• "Responsive to emails as well throughout the year between visits if you want to make sure if something requires a visit."
• "Scheduling appointments is quick and easy."
• "They often have last-minute availability."
• "Was quickly put on the schedule, which is unheard of at other vets in the city."
• "Carly (who is absolutely the best) got us a next day appointment with less than 24 hours notice, they took us right into the room without a wait."
• "They made time to see her right away, got her fixed right up, and turned a horrifying event into a great experience."

Cons:

• "This clinic took in a mama cat (stray) and her four kittens within twenty four hours, while other vets in the area stated it would be at least a month."

Affordability and Value

Pros:

• "the price was beyond affordable."
• "The doctors and staff are so kind and attentive, and the prices are affordable compared to other vets in the area."
• "Not only were services beyond reasonably prices but I also managed to find a parking spot right out front."
• "The rates are reasonable, without compromising care."
• "The services are very reasonably priced."
• "Costs were also very reasonable!"
• "the prices are extremely reasonable."

Cons:

• "No negative comments regarding affordability and value were provided in the reviews."