Boutros Reviews Summary

Food Quality

Pros:

• "The challah french toast was soft and memorable as well, with pistachio honey, fresh fruits, and cream."
• "Incredible food (you must try the Carrot Tagine and the Chicken)."
• "Hummus is delicious, and the pita bread was our very favorite! Pillowy, warm, fresh - what more could you want?"
• "The cauliflower was perfectly fried. The beet pickles added very pleasant citrusy to the sandwich."
• "The knafeh (dessert) was the best we've had to date."
• "The food is absolutely delicious; we had eggs shakshouka and the chicken sandwich and it was awesome."
• "Every single dish that we tried was delicious. Well balanced taste for each plate."

Cons:

• "We actually left the restaurant hungry."
• "Falafel Gougeres looked great but were too mushy inside for my liking."
• "We got the beet hummus and nearly halfway through we noticed our pita wasn’t baked fully through."
• "A single piece of duck with no side, pork shank is just a luke warm premade dish that is so dense and salty that burned my throat."
• "The food was good, but the order wasn't what we ordered."
• "The food is okay and a bit expensive especially the steak....2 small cuts over a bed of not real Radicchio di Treviso... they called: 'trevisano'."
• "Short rib was tasty but slightly dry and stringy."

Ambiance and Decor

Pros:

• "The space is warm and inviting and it seems as though everyone knows each other."
• "Really great ambiance, and service."
• "The aesthetics were pleasant."
• "The overall ambience and decor is breath taking."
• "The atmosphere is cool and sleek while not being pretentious."
• "The atmosphere was super enjoyable."
• "The overall ambience and decor is breath taking."

Cons:

• "We initially thought we would sit at the chefs counter but chose a table instead as it was not very intimate and in the back by the bathroom."
• "The atmosphere is worth the 3 stars, the music was very poppy and weird in a way, childlike music."
• "It's also very loud."
• "The only bad thing was the music. Too loud and random awful house/pop songs."
• "Indoors it is quite dark and plain."
• "The restaurant can be darker if you're toward the back; would recommend sitting closer to the bar or front for more light (personal preference)."
• "The main course was ok but the small plates and drinks left a lot to be desired."

Service

Pros:

• "Very good server."
• "The wait staff were absolutely fantastic."
• "The waitress was delightful, helpful, and knowledgeable👍"
• "Let me add that the server was attentive and friendly."
• "Staff are attentive and welcoming, and the dishes are nicely prepared."
• "The team was very friendly and professional."
• "Our server was friendly, attentive and didn’t rush us through our experience."

Cons:

• "Never refilled our drinks, never attended our table, overall just ruined the experience of the food."
• "Waiter was a little rude had a reservation and requested specific seating the waiter stated the seat were to be held for another reservation and seated walk ins."
• "However, the service is quite slow and there seem to always be miscommunications about the food."
• "Although the service from our waitress could have been better."
• "The customer service we received yesterday was appalling and will unfortunately prevent us from going back."
• "The staff is normally inattentive, whether the tables are busy or not."
• "Food and atmosphere was great; however, the service was absolutely terrible."