Walgreens Reviews Summary

Category: Drug store Brooklyn, New York

Address: 1281 Fulton St, Brooklyn, NY 11216, USA

Phone: +17183982074

Rating: 2.0
based on 125 reviews.

Customer Service

Pros:

  • "The staff is nice."
  • "The cashiers will answer any questions that you may have and that’s why some customers think that they are slow."
  • "Great staff and just like any other business, at times there's a line but that's just life in the city."
  • "Staff is always very helpful. Very efficient."
  • "The employees and even the police security guards are super, very respectful."
  • "Always greet you with a smile."
  • "Love this store. Great staff..."

Cons:

  • "One day when I was checking out in the front of the store two staff at the register were arguing."
  • "The rudest, most useless customer service."
  • "Horrible service in the pharmacy department. Rude young women that are clueless and have attitudes."
  • "The staff that is there seems to go slow and ignore customer on purpose."
  • "The customer service is awful... inventory is always low and the pharmacy is terrible."
  • "The cashiers are not friendly at all!"
  • "The staff are not responsive to the customers."

Pharmacy Services

Pros:

  • "I think the store staff are doing the best they can."
  • "It use to be a pleasure for me to walk into Walgreen's, on Fulton St. The staff was empathetic, kind and on point."
  • "I had a question about vacation overrides, and they were thorough and helpful."
  • "Had a vaccine appointment, and the vaccine was given on time."
  • "The staff in the past few years were great. They'd go above and beyond their call of duty and were professional."
  • "Today, December 5, 2021, the nice people at this location helped me answer questions about rain checks."
  • "I know the pharmacy staff is short when it gets crowded and so many people come to pick up their prescriptions here that the lines can get long and the waiting time too! Even with all that, the staff is still friendly 🤷‍♀️"

Cons:

  • "They lose prescription all the times."
  • "Worst pharmacy ever! They took an HOUR & 30 mins to fill my prescription."
  • "Your patients have to wait 5 hrs for medication…"
  • "They don’t answer the phone."
  • "The pharmacy service is always slow."
  • "They didn't have a covid vaccine ready for my vaccine appointment."
  • "The pharmacy is a big problem the pharmacist don’t understand what he is reading the assistant is very disrespectful to customers."

Store Experience

Pros:

  • "As a store is totally fine and you will find a lot of things you might not think to find in a pharmacy."
  • "The ceilings are vaulted and painted with amazing works of art."
  • "Beautiful interior, maybe my favorite in the city."
  • "It’s close to home, efficient and friendly."
  • "They mostly have good stock and the place is clean and the halls are wide enough."
  • "This location is very close to my house..."
  • "My favorite store to use my OTC card in. The food is astronomically unreal... Good for dipping, salad, egg salad, etc..."

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