"What can I say? Well, it's super fast, good quality of food, clean and portion size is appreciated."
"Convenient location, friendly staff, and delicious food!"
"Today, I ordered on the app and when I got there, the order was ready and on the shelf."
"I accidentally ordered my chipotle order to a different location and the ladies working the pickup order area here were kind enough to make my order so I wouldn’t have to drive to the other one."
"Every employee I encountered was friendly and quick to help and answer my questions."
"Not only do I love Chipotle in general, but the staff here makes my experience beyond exceptional."
"The staff is nice and the service is always consistent."
Cons:
"Boy for a first time impression, this place knows how to really F you order up!"
"They won’t give you what you paid for bc they want to conserve ingredients."
"Very slow. Theirs not much teamwork at this location."
"pick up orders are consistently wrong."
"The staff that work here are rude and talk down at you with the attitude of an upset teenager."
"I have ordered pickup from this place so many times and the past 2 I have gotten the wrong meal completely."
"The staff behaved very rudely when I asked if the order is ready."
Cleanliness
Pros:
"What can I say? Well, it's super fast, good quality of food, clean and portion size is appreciated."
"The only thing positive about this location is the cleanliness."
Cons:
"The place was also unorganized and dirty. All garbage cans were overflowing with trash, the counter by the soda and drinks was also a mess with napkins and utensils all over."
"Counters were filthy and nasty."
"Restaurant was really dirty. All tables were dirty, and trash cans were stuffed."
"Went to the Morris plains location, filthy, food scraps laying around."
"Not too mention how dirty this place is. Fruit flies everywhere, tables dirty and garbage overflowing."
Food Quality
Pros:
"What can I say? Well, it's super fast, good quality of food, clean and portion size is appreciated."
"Bowls are good. Ingredients were fresh and flavorful."
"The food is consistent with other Chipotle’s."
"I did get a salad with chicken, beans, peppers, lettuce, and rice. It was delicious and a good amount of salad for the money."
Cons:
"The steak was grizzled and I wasn't crazy about the cauliflower rice."
"Food quality is not good. Always missing items like fajitas."
"The pork had more fat than actual meat and the bowl had a funny taste to it."
"The chicken was so salty, we couldn’t eat the food and had to throw it out."
"The quantity of food they served was very little, the guacamole was brown, and had an odor."
"Food was cold and severely under portion."
"When my food finally was made, I brought it home only to find out one of the burrito bowls didn't even have meat in it."
Order Accuracy
Pros:
"Today, I ordered on the app and when I got there, the order was ready and on the shelf."
"I accidentally ordered my chipotle order to a different location and the ladies working the pickup order area here were kind enough to make my order so I wouldn’t have to drive to the other one."
Cons:
"They screw up the order every single time we order something digitally."
"pick up orders are consistently wrong."
"I have ordered pickup from this place so many times and the past 2 I have gotten the wrong meal completely."
"they forgot half of the ingredients my family and I ordered on our bowls."
"So we paid extra money for guac and chips and got neither of those things, plus other missing ingredients from our bowls."
"Every single time I've ordered here in the past year, they have gotten some portion of my order wrong."
"Portion sizes here are the worst of any Chipotle I’ve been to, orders placed online are always incorrect."