Zona Rosa Reviews Summary

Food Quality

Pros:

• "Overall solid Mexican cuisine, everything was very fresh and delicious."
• "The fish tacos were incredible. Steak tacos too."
• "The queso fundido with chorizo was amazing."
• "The esquites, and gorditas are so good. A lot of flavor."
• "The food is amazing at Zona Rosa BK. I recommend the enchiladas and chilaquiles."
• "The carnitas tacos are by far the best thing on the menu. So juicy and succulent."
• "The tacos de lengua are delicious, made with beets tortilla."

Cons:

• "I have tried everything on the menu. I dislike the drinks and all of the entrées."
• "Definitely not authentic food. The whole time I thought my meal was missing something and then I realized that it was flavor."
• "Food left much to be desired (chorizo con huevo & huevos rancheros) portions were a joke."
• "However my fish tacos lacked flavor, I felt that I needed to put more hot sauce on it to enjoy it."
• "Tacos are good but small for $12. Portions are small."
• "Overall the food is average and the portion sizes are tiny given the Manhattan prices."
• "Most of the food has a weird after taste."

Service

Pros:

• "They did have outdoor heating and service was good though."
• "Amazing customer service and decent prices."
• "There is waiter named Bruno who is so friendly, knowledgeable and very pleasant to have as a guide for what foods to choose from."
• "The staff is lovely. Nicole was our server and took excellent care of us; kind, charismatic, and knowledgeable."
• "Everyone is attentive, especially Andres. He always make sure we are comfortable and satisfied with food and drinks."
• "Both times the staff were attentive, kind, and swift."
• "Service was very attentive."

Cons:

• "the service omg!! worst service ever, the 2 mexicans servers that i met before were nicer and friendlier this 2 girls on the 2nd floor wow!"
• "Has to be my worst experience ever! Worse customer service ever."
• "Service was SUPER delayed."
• "Waitress was also a bit snippy."
• "The service was mediocre and inattentive."
• "I felt rush during my food and my drinks."
• "Slow and rude service."

Ambiance

Pros:

• "One area is like a green house - perfect to enjoy the sun on a cold day."
• "I love the layout of the place and the outdoor seating area."
• "The environment it’s nice and the rooftop is the best spot in the restaurant."
• "The room is adorable adorned with awesome lights and plants EVERYWHERE!"
• "The place has a fun vibe."
• "I love the ambiance, the margaritas are nice and strong and the service is superb."
• "Such an amazing place. Decorated so beautifully, great ambiance."

Cons:

• "It's also pretty loud, and the downstairs area is pretty dark."
• "if you sit on the ground floor there's a lot of trucks that run on that street so it will be very noisy."
• "The music was so loud we could not hear each other."
• "Crazy experience here last night... a massive cockroach crawls up the railing and is eye level with us at our table."
• "The music was soooooo loud!"
• "welcoming ambience though could use some more lights for dinner."
• "Parking if very bad around here though. Well what do you expect in Williamsburg."

Drinks

Pros:

• "We got the pineapple, watermelon, guava margs and they were phenomenal."
• "The drinks are delicious and you can actually feel the flavor and not just the alcohol in them."
• "really yummy food and drinks. my favorite part is that you can make any of their margaritas spicy."
• "Their frozen margaritas are strong and do not disappoint."
• "Drinks are great - team Mezcal margaritas."
• "The margaritas are always on point, especially the watermelon one."
• "Hibiscus habanero was just perfect!"

Cons:

• "Oh n the drinks are nasty."
• "the margarita was not good."
• "I didn't like that they didn't have any other flavors available for frozen."
• "However, the drinks were too watered down for our personal tastes."
• "drinks are watery and they lack of that kick tequila gives you and have too much agave syrup."
• "The margarita's barely had alcohol if at all."
• "Oh and the waitress said NO frozen margaritas because 'we don't have time for it, there's a big party upstairs' ... what?"

Price

Pros:

• "Look the prices suck but my god the food is so so so good."
• "The price points were very agreeable."
• "Prices are reasonable. For me, that meant $45 bucks for an appetizer, entree, dessert and 2 bottles of seltzer."

Cons:

• "A little pricy, but very delicious."
• "A bit pricey but considering it's in Brooklyn, in a gentrified part that's to be expected."
• "A little expensive for the amount of food you get though."
• "on the expensive side."
• "The food and drinks are good but very expensive."
• "The food was overpriced for the portion."