Grand Prix Motors - Car Lease Deals Reviews Summary

Customer Service

Pros:

• "They treat you like family and answer all your questions."
• "Was kept abreast of all the latest info pretty much daily."
• "I highly recommend Grand Prix Motors to anyone in search of a reliable dealership with outstanding customer service."
• "Lenny made the whole process easy, straightforward and hassle-free."
• "I have been working with Grand Prix Motors for close to 10 years and plan to continue for years to come. The service is exceptional."
• "Best part is that the vehicle is delivered to our home without any hassle or spending an entire day at the dealership."
• "Ralph really listened to me, made recommendations, gave me time to think and came back with an unbeatable price."

Cons:

• "DO YOURSELF A FAVOR GO ELSWHERE!"
• "What got me so distrust them is that they clearly lied to me and have attitude when I confront them with their mess."
• "If you want a great deal go elsewhere. I felt disgusted with these peoples games that they played on us."
• "When I asked why I was told its 235$ to begin with of course they make up stories blah blah."
• "Those other places act like they're doing you a favor and give you the side-eye when you walk in."
• "They all gave me ridiculous prices."
• "Never lease directly through a dealership, they will 100% of the time tack on extra costs."

Efficiency

Pros:

• "The entire switching lease process took less than 20 minutes."
• "The whole process took a day and a half."
• "Everything was done remotely and I was in my dream car within a week and a half after starting everything!"
• "The process took me around 30 minutes from start to finish."
• "Signing and documentation was a 5 minutes job. I'm very impressed with quality and price!"
• "Returning old car and getting new one was done within 30 min."
• "I didn't do anything just sign and drive. I got my car in under 48hrs from start to finish."

Cons:

• "She abused the price that was advertised to 235$ a month and when I said why not $209 because that’s what it says. She said that’s the old model not this one."

Professionalism

Pros:

• "Sabina is very professional, knowledgeable, courteous, and kind."
• "Izzy was incredibly professional and knowledgeable throughout the entire car buying process."
• "Very professional and courteous staff."
• "Working with Felix and the entire Grand Prix team is an effortless pleasure."
• "Andre's professionalism and dedication were evident."
• "Artak was very professional, courteous, and friendly."
• "Everyone is extremely knowledgeable and professional."

Cons:

• "What got me so distrust them is that they clearly lied to me and have attitude when I confront them with their mess."

Delivery Service

Pros:

• "Plus they deliver the car to your door."
• "The car was delivered the next day to my door!"
• "Everything was done over the phone, car was delivered to my home promptly on time as promised."
• "My car was even delivered to our house and the entire experience was exceptionally positive!"
• "Just a few days later a new car was parked by my house!"
• "It took only a few days to have my car delivered to my house."
• "I just received my car today delivered as promised to my front door."