McDonald's Reviews Summary

Customer Service

Pros:

• "Customer service was great as well, friendly, polite."
• "Workers are helpful and warm."
• "The workers are really kind, and they never take too long to prepare the order."
• "The cashier was alert, on point, professional."
• "Staff is kind and courteous if a bit overworked."
• "I recently visited MacDonald's and was impressed by the quick service and delicious food."
• "This McDonald's has recently been redone and is neat clean and updated."

Cons:

• "LOL everyone who works here clearly hates their job."
• "Worst mc Donald's ever every time I come they mess my order up their apple pies are always burnt and both managers are very rude."
• "Each time I visit this McDonald's location the service is horrible. The workers act like they don't care about the customers and something is always an issue at this McDonalds location."
• "Horrible service came in 10 mins before closing... So rude be nice to people don't curse at them."
• "The staff are usually mean rude or side tracked and very unprofessional."
• "That manager must be a sociopath for not realizing that the reason they are understaffed is due to her unprofessional verbal abuse and humiliation."
• "The people there are extremely rude and have no idea what they're talking about."

Cleanliness

Pros:

• "Very, very clean inside."
• "They've completed their renovation. See pictures of the new place. I like what they did."
• "Place is regular and always clean. Shining like a diamond."
• "The space has a lot of room and is very clean."

Cons:

• "The toilet is very dirty, there is paper everywhere and it is dirty, there is no soap."
• "There was literally someone's poop on the floor tables were dirty."
• "This McDonald's really sucks they have their workers working in a hot box with no AC or very little air conditioner and every single one of them are sweating dripping all over the food."

Food Quality

Pros:

• "Good store and reliable service under new management."
• "Good service and they get your order correct."
• "I never had any regret because of my food."
• "Food looked ok. Serviced on time."
• "My order was correct, perfectly hot breakfast."
• "Any hot foods I have ordered were never served cold."