McDonald's Reviews Summary

Category: Fast food restaurant New York

Address: 2010 Bartow Ave, Bronx, NY 10475, USA

Phone: +17183202749

Rating: 3.6
based on 128 reviews.

Customer Service

Pros:

  • "Thanks for offering my Mom great Service McDonald's Staff when she ordered her Coffee and my Strawberry Cream Pie!"
  • "The workers are friendly and always greet me when I walk in."
  • "EXCELLENT service at this McDonald's. The service is always nice and friendly, the food comes out quick and it's always clean."
  • "The employees were courteous and the service was quick."
  • "The guy who handed me ketchup did it with a smile and gave me more than enough."
  • "Great staff working at 2am on a late September 2021 Sunday morning! Fast, fresh and hot food served quickly!"
  • "The workers are friendly, they offer suggestions and insight into menu items."

Cons:

  • "The customer service was lackluster, as if they didn't care (and maybe on drugs)."
  • "The workers are very rude and the place is unsanitary."
  • "20mins waiting at the drive thru no cars in front of me, they said they had problems with register than another 20 mins waiting for the food."
  • "The staff wasn't friendly."
  • "This is the worst McDonald's I been too."
  • "Terrible they need to shut down this place. They always mess up your order."
  • "Horrible customer service, my order was messed up and I was over charged and had to wait too long for my money back."

Cleanliness

Pros:

  • "McDonald's is not the fanciest restaurant but this one isn't very bad, it has good seating and it's usually clean, a great place to grab some food after a day shopping at the mall next to it."
  • "The restaurant was very clean and well organized."
  • "Most importantly, someone worked constantly sanitizing the countertops and doors."
  • "The place was clean and the food was good."
  • "Staff was nice and tables were fairly clean."
  • "It's usually clean."
  • "The restroom is usually clean."

Cons:

  • "It needs more cleaning, I don't see any body cleaning any more."
  • "The whole place stinks like sh!t from the bathroom."
  • "VERY dirty, always short staffed."
  • "It was a little dirty and they always have the dining room blocked off."
  • "Drive thru line was packed so I go inside where I get my food faster. Everything was hot and made correctly my only complaint was how dirty the dining area was..."
  • "Every inch of the place was dirty; covered in grit and grim, soda/drink, food debris, used napkins (sticky substances)."
  • "This place has dirty tables, cashiers are super rude."

Food Quality

Pros:

  • "The line was long but I didn't really care ðŸĪŠ. Honestly the food was sooooooo good!"
  • "My Mom and I shared this Strawberry and Cream Pie and we both liked it a lot."
  • "They have a chicken sandwich that is better than the rest."
  • "Food was fresh and taste very good. Fries were salted perfectly."
  • "Food is usually on point."
  • "When I order them here they come out looking like the commercials, no joke."
  • "Food was great...same as every McDonalds."

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