Sweet Eats Bakery Reviews Summary

Cake Quality

Pros:

• "Their famous cake is the white cream with chocolate chip.. it never disappoints seriously."
• "We got Sweet Eats for our wedding cake and we would absolutely recommend it! The cake and filling were so good!"
• "Were they delicious? Of course, because sweet eats doesn't miss when it comes to quality in taste."
• "The cakes are amazing. The flavors are *chef's kiss* and their icing is the next level up from scrumptious!"
• "Not only was the fondant detail pristine but the inside was moist and so delicious."
• "Cake itself was 10/10 in freshness and taste!"
• "The chocolate cake was moist and sweet, cream cheese filling was perfect, and the decoration was spot on!"

Cons:

• "The Butter cream frosting had no flavor and there was NOTHING special about the taste of the vanilla or chocolate cake."
• "Absolutely no flavor, dry cake, and slobbish packaging."
• "Ordered orange creamsicle cake - nothing like it."
• "What I received was a very nice looking cake that tasted like a ready mix box from the grocery store only worse and it was definitely not fresh."
• "The cake only had two strawberries on top, only one layer with strawberries no cream, the cake was a dried out sponge cake it was bad."
• "The all-white cake was YELLOW and had a poor appearance, giving the impression that it was hastily made."
• "Unfortunately the cake was not good to me."

Customer Service

Pros:

• "It’s service and quality like this that keeps people coming back to Sweet Eats."
• "The staff were very efficient, polite and professional."
• "Justin was so organized & friendly as well as the other staff."
• "She has always been prompt, efficient and very friendly and super sweet to my kids."
• "The staff are efficient while still friendly."
• "The staff are always polite, professional, and helpful."
• "The staff is very polite and super helpful."

Cons:

• "They do not accommodate you at all."
• "The customer service here is very disappointing."
• "Very very very poor customer service."
• "I am appalled at the extremely poor customer service at this bakery."
• "They were completely rude about it, and when the GROOM went to pick up the cakes, they were sooooo rude to him!"
• "I had horrible customer service from the owners wife she was incredibly rude and rushing me."
• "CUSTOMER SERVICE IS HORRIBLE HERE!!"

Value for Money

Pros:

• "It was a large sheet and came out to about $60 with tax and add ons- worth every penny!"
• "Also, it was surprisingly cheap for everything that I ordered, I believe I paid about $120."
• "The cakes are always delicious, you definitely pay for what you're getting."
• "Little expensive but worthy for the quality."
• "We shopped around to many different bakeries in South Jersey, and were pleasantly surprised that Sweet Eats was a FRACTION of the price!"
• "It was a good price and you absolutely get what you pay for."
• "Prices are a bit high but worth it."

Cons:

• "The fact that there a $52 up charge for such a simple custom cake seems unreal."
• "For the price I paid for a cheesecake I expected quality, what I received was... definitely not fresh."
• "A little overpriced though."
• "Price: 0, too expensive."
• "I used to love sweet eats cakes. I just got one for my sons birthday. The cake is usually $21 and the one I got was 29."
• "They wanted to charge an additional $400 to simply stack these cakes."
• "I'll never spend another dime on their over priced, average products again."