Bien Cuit Reviews Summary

Category: Bakery New York

Address: 120 Smith St, Brooklyn, NY 11201, USA

Phone: +17188520200

Rating: 4.1
based on 126 reviews.

Baked Goods Quality

Pros:

  • "They have great selection of pastries, and sweets."
  • "Great bread (try the walnut, raisin & black pepper)."
  • "By far, the best croissant i've tried in NYC."
  • "Delicious pastries! The kale and mushrooms quiche is really good and the croissants πŸ₯ are a must!"
  • "Everything tastes good fresh, and the whole 'bien cuit' approach is true to the pastry's dark brown/black tones and crunchy textures."
  • "Delicious baklava croissant cross-breed - crisp, flaky layers and just the right amount of sweetness."
  • "The various croissants offered by Bien Cuit are amazingly delicious."

Cons:

  • "Absolutely awful baguettes and croissants."
  • "Do not get the Artichoke danish! There is literally only a dollop of filling that is not proportional to the bread."
  • "Rock hard and tough bread."
  • "Pastry is devoid of butter, hence no flavor."
  • "Their baguette is stale as hell."
  • "Worst baguette ever for $4.50."
  • "The bacon tasted spoiled on both sandwiches and one croissant was burnt."

Service

Pros:

  • "Friendly staff and incredible pastries and fresh bread."
  • "Fine service. Plenty of staff to take care of people."
  • "The service was great."
  • "I was helped by a gentleman who explained everything in the store and was very kind."
  • "During most recent visits service was quick! I will definitely visit again!"
  • "The staff are friendly and welcoming. Highly recommended."
  • "Very friendly staff."

Cons:

  • "The servers don't do much to help the situation."
  • "The hipster at the register didn't seem to happy when he had to remake my drink."
  • "I asked a person who replied to me 'Read the description.'... Eventually another person helped me and explained."
  • "An Asian gentleman with pink eye who was visibly sick attended to us."
  • "The only thing I don't like about this place is the service. Some of the staff is rude and careless."
  • "They lose a lot by being awkwardly rude on the regular."
  • "The waiters usually look tired and disinterested, and service was slow even when I was the only customer."

Price

Pros:

  • "Price is expensive, though standard for Brooklyn."
  • "Very talented group of bakers making everything from pastries to various breads at reasonable prices."
  • "$1.75 for a very soft, delicious chocolate chip cookie. 4 stars because the selection is somewhat limited."
  • "I like using the too good to go program here as well."
  • "The location was very nice, with plenty of tables and an outdoor space."
  • "Nice place with lots of selections between artisanal breads & pastries."
  • "This lovely bakery sells their goods to coffee shops and bakeries throughout the tristate area."

Cons:

  • "Shame on you selling a day’s old bread at 10.5$ for half a loaf."
  • "Way too expensive. I'm french and these prices are laughable given that for the most part, their baked goods are just staples."
  • "But $1.25 per slice of bread in a loaf. Absolutely crazy given two common ingredients are air and water and a sack of flour makes 50 loafs."
  • "The prices are shocking... $16 for a loaf of rye bread or above $10 for a miniature quiche seems excessive."
  • "Welcome to $16.00 per 12 inches of dry old bread... Dirty floor, no hair nets… amazing experience."
  • "It’s crazy to pay twenty bucks for a loaf of bread that the sharpest bread knife struggles to cut through."
  • "But I find the system of paying on the iPad and the required step about tipping (with no privacy) just too oppressive."

Ambiance

Pros:

  • "The design and branding is tastefully done; much like their food."
  • "Great place with a nice crowd and a helpful staff."
  • "This is the loveliest bakery! It makes me so happy that it's in my neighborhood."
  • "Cozy spot with wood accents."
  • "Best place in brooklyn to get excellent bread."
  • "The overall atmosphere was nice."
  • "Ambience is nice. Smells great inside. Warm on a cold winter day."

Cons:

  • "It's always smoky inside, as if they are burning bread."
  • "Much of the real estate is taken up by their baking operations hence the lack of seating nor restroom."
  • "Ugly neighborhood."
  • "Expensive bakery."
  • "Not very spacious or perhaps it may have been full of people."
  • "Seating is usually limited because people stay for a long time."
  • "Uncomfortable seating and overall cold vibe."

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