"We were immediately greeted with a smile by the two employees in the front."
"Kawana was the most beautiful, helpful server."
"Great service from Natore, Jariah and Bernice."
"Service was excellent and we loved that the staff was on point with greeting us as soon as we entered."
"The staff was patient with us as we ordered and gave suggestions."
"The staff was so personable and attentive."
"Service was fast and employees were friendly."
Cons:
"You will sometimes get attitude from the people working there."
"I did a pickup first of all an employee was being very disrespectful to another employee."
"All the people in the back but the dude frying chicken wasn’t working just standing staring at the line while the two front people work."
"We witnessed the server rude demeanor and inappropriately attire with sagging pants."
"The female who answered the phone had a very nasty tone."
"The service is VERY SLOW. I watched two customers become irate at the counter staff."
"The customer service here SUCKS when I entered the woman at the counter was staring at me and looking me up and down."
Food Quality
Pros:
"The atmosphere was great they got music playing while you eat and everything was amazing."
"Food was fresh and soooooooooo delicious."
"The food was amazing! We ordered fried chicken, turkey wings, catfish, baked chicken, Mac and cheese, greens, yams, potato salad and rice w/gravy."
"Everything was FIRE."
"The catfish, fried chicken, greens, and cabbage were so delicious."
"Everything was cooked to perfection."
"Everything was delicious and seasoned perfectly."
Cons:
"The chicken was a touch dry."
"Cornbread was horrible."
"The chicken was way over cooked, and the prices were just through the roof for soul food."
"The turkey wings were TERRIBLE for $20. Dry and tasted like they were cooked the day before."
"The whitefish... wasn’t fresh. It came out smelling fishy before I even took a bite."
"The food was 100x better than expected."
"The fried whiting was very salty."
Atmosphere & Cleanliness
Pros:
"The music was great the place was so clam and relaxing."
"The site was very clean and smells of good soul food."
"The restaurant was so spotless you could see your reflection in any and all glassware."
"The atmosphere is nice and everything seemed well kept and clean."
"The place is decorated with tasteful, culturally appropriate decor and it is clean."
"The restaurant was nicely decorated. I liked the mellow music as well."
"The place was very clean as well!"
Cons:
"Two minor suggestions would be to have coasters as the moisture from the glasses leave puddles on the wooden table which wets napkins before you use them."
"Parking may not be plentiful."
"Two people walked in asking for change (money) besides that the experience was cool."
"I believe they need more staff on clean up duty or make it more possible for the customers to do it themselves i.e. put more receptacles or areas to place your tray when done."
"Panhandling in front of the business can be an issue at night time."
"The view out of the front window usually includes bums wanting some of the food. :)"
"People definitely hang out inside when they aren't eating, so if you aren't used to that, then just know it happens."