Address: 409 Eastern Pkwy, Brooklyn, NY 11216, USA
Phone: +17184937685
Rating: 4.8
based on 276 reviews.
Staff and Service
Pros:
"The staff is very friendly! Some of the best customer service I’ve ever seen— staff members Amina, Nikki, Anna and Dani were amazing!"
"I noticed the staff greeted every guest that walked in. They also made an effort to walk around and check up on everyone dining in."
"Food was amazing. Came in with my mom for lunch and the service was superb."
"The staff were incredibly friendly and welcoming."
"Great food & Service!"
"Nicollete and her team are so friendly and that just makes the food even better!"
"We had great customer service from our waitress Lala who made us feel right at home."
Cons:
"The service is extremely slow - the service people totally ignore you, so you feel awkward just standing there in the front waiting for someone to take your order."
"I also didn't like the attitude of the servers."
"Food was extremely expensive for no reason."
"It can sometimes take quite a while to place your order."
"Despite having 'responded' to the concerns raised in my review and insisting that they 'wanted to make it right' they were unresponsive when I called the phone number and spoke with the manager."
"The service people seem like they hate their job."
"The server was acting as if I was a bother."
Food Quality
Pros:
"seriously delicious fried chicken."
"The fried chicken is nicely seasoned, crispy, but moist."
"Everything was very flavorful."
"The food is affordable and well proportioned. Trust me, you won’t regret it."
"EVERYTHING was fresh and delicious."
"The fried chicken is juicy and crispy."
"The food was fresh and hot when arrived."
Cons:
"I got the whiting with yams, collards and rice and gravy. The whiting was dry and completely unseasoned."
"The 'canned' Peach Cobbler... still needed flavor."
"The fried chicken was burned and wasn't tasty at all."
"The cornbread is not the same anymore it’s horrible now. Plus it’s overcooked."
"The fish was dry and no spices on it and mac and cheese was not hot and had so much black pepper."
"Cabbage - NO seasoning at all!"
"The fried chicken; it was too salty and the collard greens were too watery."
Ambiance and Atmosphere
Pros:
"The ambiance was everything."
"Calm, cozy, and homey atmosphere."
"The music and atmosphere gives a southern restaurant and feel."
"The space was spacious and clean."
"The decor were home vibed southern style."
"Great ambiance, classic r&b music, and friendly service— especially the kind waitress, Tasha."
"It has great lighting and comfortable seating."
Cons:
"The lady at the register was telling us an hr wait which felt like she was trying to deter people from ordering."
"We dined in and our table was wobbly."
"The parking is rough, but that's Brooklyn."
"No smiling or happy faces when you come in. It's like you want to get in and get out."
"The atmosphere was that of a cafeteria."
"It was kind of difficult eating out of the take out container."
"It was not very welcoming at all and I would not return or recommend."