"Barb and Ken were beyond helpful and patient as I got my new drivers license and insurance setup over the few weeks preceding my final purchase."
"People were honest, up front, very helpful and knowledgeable."
"They did everything possible to help me walk out with a car I can depend on."
"They answered every question and looked into all the details."
"They helped me get through the rounds of paperwork easily with no confusion, including mailing a new paper title overnight priority."
"Scott was magnificent in answering any question I had, as well as sending me any pictures that I requested."
"Frank and the owner answered any questions I had and even got a new inspection done for me before I bought the truck."
Cons:
"I’ve never had so many issues with a car."
"Giving them one star is too generous."
"Fueling Fine Auto Sales Inc. treat their customers with no regards or concerns."
"Barb was very rude over the phone."
"I tried calling the owner on the phone explaining it he ended up yelling at me."
"I am very disappointed in the customer service that I have received."
"They ignored all of my attempts to contact them afterwards."
Vehicle Quality
Pros:
"That being said that car had no significant defects after driving for over a month."
"I'd like to start off by saying that I bought this car 2000 dollars below what car fax thought it should be worth."
"Since the arrival and initial work, simple maintenance is all I have encountered. 173K miles and the car drives almost like new."
"The car was picked up by private carrier and on its way the next day, no delays, and arrived looking better than the photos."
"The guys there are 100% honest about what they have and what they believe is wrong with the cars."
"I bought a 2003 Silverado SS for $5500 UNDER book value..so far, 1,500 miles later, not one problem."
"Bought a 02 Nissan maxima from here. So far it runs as expected with a 15 year old car."
Cons:
"These people didn’t fix the evap leak."
"Also I hadn't noticed at the time but the car had significant leaks which stained the headliner and was caused by clogged sunroof drains and an improper windshield installation."
"The suspension is completely worthless."
"Less than 3 weeks later I’m replacing the Catalytic Converter, Knock sensor and Valve cover gasket."
"All they sell is junk. DONT BUY ANYTHING from this place!!!!!"
"Whole undercarriage rusted... muffler attached to car by a nail & Hanger..."
"The clutch is significantly worn."
Purchase Experience
Pros:
"The best experience EVER with an auto dealership!"
"Super nice and honest people."
"Nice smaller used car dealer."
"Found a car I really like for much less than I expected to pay."
"Lots of used cars to choose from, prices are at or below book value."
"We decided to buy one of the vehicles they had for sale and literally within 20 minutes we were on our way with our new car!"
"Would definitely recommend Fuelin’ Fine to anyone looking to purchase a used car."
Cons:
"Please stay away."
"We were very close to taking legal action due to fraud and misrepresentation."
"Apparently they don’t communicate at the dealership and sold the car out from under me."
"I called this place at various times throughout the day and week. I left numerous messages. No response."
"THE WORST PLACE EVER DROVE DOWN THERE IT TOOK 2 AND HALF HOURS WE FINALLY GET THERE GET THE CAR AND DRIVE OFF THE LOT WE GET ABOUT AN HOUR DOWN THE ROAD THE STARTED SMOKING."
"Very shady people won’t help you after you bought the car."
"When I was ready to negotiate the owner suddenly had some info that 'a buyer was willing to wire full price for car' and pay extra for shipping.... Yeah right."
Dealership Reputation
Pros:
"This dealer has been in business for a long time in our neighborhood and is as honest as they come."
"Having the little track out back makes it really easy to get a quick sense of the cars."
"Low-pressure sales, they seem interested in figuring out what you're looking for."
"It’s a cool dealership with a speedway."
"Absolutely wonderful staff. Knowledgeable and very kind."
"I Didn’t feel pressured or like I was trying to be sold something."
"Good easy deal, I would definitely recommend this place for a used car."
Cons:
"They want to do the bare minimum required to make a sale."
"Buyer beware! Be very careful."
"Very interesting place tucked away off 512."
"They acted like it was a hassle to provide more photos of a vehicle."
"Spoke with Ken and owner Tom, who both are extremely rude and unprofessional."
"Not a place to buy a vehicle from as you can’t trust the work they do."
"This is basically a dealership that should really advertise what they are a niche market for people who can work on vehicles."