Miracle Chrysler Dodge Jeep Ram Reviews Summary

Category: Car dealer

Address: 2681 Ridge Rd, Elverson, PA 19520, USA

Phone: +16102869450

Rating: 4.4
based on 180 reviews.

Customer Service

Pros:

  • "I was greeted by Wesley Young, whom honored my request to be emailed and not called."
  • "The owner and manager spoke to us and thanked us for the business."
  • "Would definitely buy from here again."
  • "Great experience overall!!!!!"
  • "Great place to buy a car! Just got my hellcat there and Jared and the rest of the staff could not have been nicer!"
  • "Emilio and Tyler were very helpful and knowledgeable which made my first time leasing experience a breeze."
  • "The mechanics and staff are both friendly and well informed and most importantly, easily accessible to answer any questions that I had about the work being done."

Cons:

  • "They lie about diagnostics."
  • "Recently on two occasions, one myself and one with my aunt (who purchased) we felt as though we were being spoken to like we were moron's!"
  • "I would stay away from this dealership at all cost !!!!"
  • "I've tried multiple times to purchase a 2013 Camaro ZL1 or at least get numbers on this car but no one will call me back."
  • "I do not understand why they would tell you one thing and lie to you/make false promises."
  • "Treated me very nasty on the phone."
  • "Then I was treated very poorly by the sales manager staff the billing staff in the service department staff."

Sales Experience

Pros:

  • "Colby did everything possible including letting me drive my new Jeep Grand for a week before the paperwork was finalized."
  • "I stopped in one morning for a test drive and drove home my new car the same day."
  • "Josh, Bart and Chuck Staab knocked it out of the park. Low pressure, excellent communication throughout the car buying experience."
  • "Chuck was one of the easiest car salesmen I’ve ever had the pleasure of working with."
  • "What a great experience Nick actually listened to me and understood my circumstances and got me in to a good car was good terms."
  • "Had an amazing experience at Miracle!—Chris and Ian worked very hard to get me in my beautiful new Ram truck."
  • "Awesome experience at miracle! I bought a brand new jeep wrangler."

Cons:

  • "I was paying cash and they wouldn’t negotiate."
  • "He told me that their cars have a fixed MSRP, which is untrue."
  • "I will never do business with an unethical outfit like this."
  • "The whole operation seems shady to me. I don't think the sales guy meant any harm, but his boss is a bad apple. Buyer beware."
  • "Unfortunately, they wanted way too much money for a new vehicle."
  • "Terrible customer service experience, terrible management."
  • "The arrogance was unbelievable."

Vehicle Quality

Pros:

  • "The car runs great now!"
  • "My girlfriend went here to get 2 recalls done on her 2008 wrangler which were the passengers side airbag and the clock spring which they did free of charge and all was good."
  • "This place was amazing! I Highly recommend! They got us in and out and we love our new truck!"
  • "Great place to buy a car!"
  • "Their mechanics diagnosed the vehicle and made all the needed repairs."
  • "Got the problem diagnosed in a very short period of time and did the repairs quickly, efficiently and at a reasonable cost."
  • "Miracle fit me in same-day and got me back on the road."

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