NJ Auto Sales Reviews Summary

Category: Car dealer

Address: 1779 NJ-35, South Amboy, NJ 08879, USA

Phone: +17329525555

Rating: 4.9
based on 410 reviews.

Customer Service

Pros:

  • "The customer service here was above and beyond."
  • "The staff's honesty and transparency made the car-buying process seamless."
  • "The staff is professional and welcoming."
  • "The staff at the dealership is phenomenal. So painstakingly professional and fair."
  • "The staff is absolutely amazing! Sandy is very knowledgeable and a pleasure to deal with."
  • "Everyone there was very nice and helpful!! I absolutely recommend this place to anyone!!"
  • "The staff were very friendly and helped me pick out just the car I wanted."

Cons:

  • "They seem big on now that you bought the car.. whatever happens is your problem whether its been 2 days since you bought it or 20 days.. despite having a warranty."
  • "People need to be very careful with this type of dealer they are liars. I went to buy a vehicle and left with nothing else, they asked me for a 500 dollar deposit which they never returned to me."
  • "It was sold to me with the license plate light bulb out.. which got me pulled over."
  • "I had to get towed this past weekend. The issues have not ended, I am extremely upset."
  • "On top of everything, she asks for your cell phone to give herself a Google rating, which is a lie because I never had the vehicle or my 500 back."
  • "It was also sold to me with a broken bolt on the driver side ball joint."
  • "Sandy is saying 'there is nothing they can do for something that could've broken anytime, like wear and tear'."

Financing and Pricing

Pros:

  • "Sandy got us an amazing finance deal no one else can."
  • "They were able to get me an amazing finance deal that I wasn’t able to get anywhere else."
  • "Sandy got us an amazing deal with our financing option and our trade in."
  • "Happy and Sandy got me an amazing financing approval could not have asked for more!"
  • "The finance manager Habby got me a great rate and made my monthly payments lower than what I was budgeting."
  • "They work with you to get your monthly payment as low as they can."
  • "They got me a great deal on a beautiful Mercedes truck."

Cons:

  • "Even though I came in completely financed as well as prepared to take the vehicle off the lot that evening they were unwilling to set a lower out the door price."
  • "The truck has broken down 4 times since I purchased it in August."
  • "When I asked them to fix it Abe was hesitant claiming 'it was a routine traffic stop and the bulb could have gone out at anytime'."
  • "Expect a small fee on top of the sticker price that is reasonable compared to other dealers."

Vehicle Condition

Pros:

  • "Each car in the lot is in pristine condition, a testament to those working here, like Brian."
  • "Cars are well maintained and inspected."
  • "It was basically brand new! It only had 47,000 miles with minimum scratches, extremely clean inside."
  • "All of their cars are in very good condition and reasonably priced."
  • "They have great cars that are mechanically in great shape."
  • "The car was exactly as advertised ... excellent condition."
  • "Some of the most cleanest cars around here."

Cons:

  • "I purchased a car from NJ Auto Sales in August. I have had nothing but problems with this truck since."
  • "I truly believe I was sold a faulty vehicle."
  • "The car runs and drives so well my mechanic was pleased."

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