"Luis Rodriguez was great at helping pick the best choice and had it ready for me even though he was out of the office that day."
"Pete Scherb is phenomenal and went out of his way, even on his day off, to help us."
"Frank Panuccio (our salesman) was patient and helpful with all of our questions."
"Chris helped me right away... He was beyond nice and helpful and incredibly real throughout the whole process."
"Our salesman Richard Berkehimer was amazing! He helped us find the right vehicle and we love it!"
"The salesman named Luis took care of everything we needed. He was very honest and explained things clearly."
"Kevin Stitzel made this experience a great one for me."
Cons:
"Scott Used Car salesmen are a HUGE disappointment. Went in to purchase a car, and the salesmen told us NOTHING about the car we were interested in."
"Never received call, now three weeks. Sales Mgr. refuses to return phone calls (four in past two weeks)."
"I called and they aren't interested in reimbursing me for the difference in my loss of time or the cost for me to repair it."
"Do not bother with this place if you value time and money."
"YOUNG SALESMAN COULD CARE LESS TO SELL US ANY CAR!"
"This place is nothing but a waste of time. You'll schedule an appointment, take time off work, get your toddler out of the house, and they'll claim to have no idea who scheduled your appointment."
"Once they take your money, they don't care!"
Car Buying Experience
Pros:
"I feel I walked out with great deal and would highly recommend him and the team at Scott Cars."
"I never felt pressured. Explained to me everything very clearly, and helped me get into the car that's right for me and at a fair price."
"They worked with us to make the deal happen and the best part was I didn't feel pressured like I have in the past."
"Experience was everything you hoped buying a car would be, short, simple and pleasant results."
"I couldn’t be happier with my purchase and the outstanding service I received at Scott Volvo."
"I just traded in my car here, and also purchased a CPO Mazda SUV. absolutely a great car buying experience overall."
"We had a very patient and friendly customer experience buying a certified refurbished used Honda from Scott Cars."
Cons:
"I regret buying this car from Scott. I'm stuck with a repair bill and a loan payment, but no car."
"Now I'm stuck with a new car in which the clear coat is burned off and a detailer bill of $850 to fix it as best as possible."
"Tried to sell a truck to them this morning... without even doing a trade appraisal he tells me he has no interest in it due to an accident on the car fax that happened in 08."
"The inspection of the car was inadequate as I started experiencing issues when I took the car home."
"I visited Scott in search of a commuter car... now the car I purchased from them with 30,000 miles is at Ford having the transmission dropped."
"In the end, I overpaid for a car I can't even drive now because it came with a rear diff leak."
"Terrible service, after one week of having the car the check engine like came on."
Vehicle Service & Maintenance
Pros:
"1st appointment with Mazda service, from beginning to end went smooth."
"Associates were very friendly and helpful. My car service was completed quickly, and all of my concerns were addressed."
"Give that man a raise if he hasn't had one recently. I've never been treated so good before from other service places, and I'll sure be back again for any other car needs."
"Great service, flexible with the schedule and a quiet area to work with free internet."
"The technician did a great job and our service provider, Jason is such a nice guy and had the technician get stuff done pretty quickly!"
"Thanks to their commitment to providing superior service, we can still enjoy the weekend safely."
"Rob Cohen and the rest of the staff at Scott Chevrolet have been wonderful."
Cons:
"I had my truck inspected, LOF and tire rotation... However, I do have an issue with being charged updating the infotainment system when it could have been done under the warranty period."
"I took my vehicle in. it needed an oil pump. they put 1/2 QT of oil and said everything is fine."
"Looks like I will be getting that oil changed sooner only because I'm really unsure if was even changed at all."
"I decided to check my engine compartment out a few days after purchasing this vehicle... I started to become concerned that the engine wasn't even checked before my purchase."
"The Scott service department did miss 3 items I'm getting taken care of at my local Chevy dealership."
"Now that I've had the car for less than two weeks, the clutch pedal has stuck to the floor multiple times."
"I just purchased a 2015 Chevrolet Stingray Z51 3LT from Scott Chevrolet... There are a few scratches on the truck bed and cap, in addition, to a dent on the hood."