Address: 1207 W Ridge Pike, Conshohocken, PA 19428, USA
Phone: +16102280774
Rating: 4.8
based on 178 reviews.
Customer Service
Pros:
"Rachael and the team were very helpful and informative considering this was my first financing car purchase."
"Chris was super helpful and incredibly kind."
"The sales team at Enterprise was too notch! From the salesman Jeff to the sales manager Nate and the rest of the crew, they made me feel great and got me the deal I was looking for."
"Rachel Jacob is the BEST at what she does."
"Customer service was above and beyond any car sales experience. Staff is super friendly and knowledgeable, and made an effort to get to know us."
"All of the sales representatives were friendly, responsive and respectful to everyone that entered the building."
"The friendliest and most accommodating staff."
Cons:
"Very disappointed in the service and staff was unprofessional."
"I've tried numerous times to reach corporate and they too have been non responsive."
"I walked into the facility and was in there for about 4 minutes, about eight employees sitting around and not one person said ONE WORD to me."
"I was not told that I needed auto insurance before I drove off the lot until Saturday afternoon."
"Watch out for bait and switch. This guy promised me a car was available for test drive... Drove for about one hour to my appointment only to be told the car is not there."
"then on top of that I had the suv sent in an paid the transfer fee for it to get here an im being told its nothing I can do about said money."
"Next time it don’t matter how nice they are I would go elsewhere before I get a car though enterprise again."
Car Quality
Pros:
"The car is really good as well!"
"I'm very pleased with my car, and am glad I chose Enterprise."
"They always have the best selection of cars and we’ve already had our first car for almost 2 years without any issues."
"They put me in a Beautiful & Affordable 2013 Nissan Altima and Leon got me a car loan with $500 down at an Unbelievably Low Interest Rate!"
"I love my new Nissan Rouge. The car runs so smooth and great on gas."
"I got a two-year old car in great condition at a great price, a 2017 Chevy Cruze."
"The Rio had about 33000 mi. on it, was in good, clean shape."
Cons:
"This has definitely crushed my excitement for getting a car."
"It wasn't really it for me, the car had an issue from jump an instead of being honest an true, they still tried to sell me a product that shouldn't be sold."
"I must of got the worst car on the lot with all these good reviews this car is driving me insane and it has not been a year since I had it and it’s in the shop again costing me 2000 to fix something under the hood."
"3 months from getting the car the car starts cutting off which turned out to be the battery and I just had to pay almost 400$ to get it fixed."
"Discovered that someone replaced the original spare with an old POS tire. Also the Jack and spare removal tool was missing."
"It's used and damaged but selling at what it retails for when new."
"However a major problem exist with my trade in."
Purchasing Process
Pros:
"Quick and easy process to purchase my new car."
"I just purchased a car from Enterprise Car Sales in Conshohocken, and it was a great experience!"
"Purchasing my car from the Conshohocken location was smooth, easy and refreshing."
"I had the best experience at Enterprise Car Sales, Conshohocken."
"I'm beyond thankful to everyone at this company for making the buying a car process seamless."
"The actual process of getting/purchasing the vehicle was very straightforward and easy."
"I came back 2 days later to purchase the car and it was the easiest process ever."
Cons:
"Supposed to get a free upgrade, though do not believe I did."
"Not initially, only after two days of purchasing vehicle noticed scratches and chips that had been covered with paint, and none of this damage was disclosed prior to or during purchase."
"I don't think they knew exactly the details of my insurance when I purchase the car."
"I feel like as a customer buying a car for the first time car my buying experience should have went a little bit better than what it did."
"I just purchased a vehicle which I ended up not being 100% happy with from Enterprise."
"They also would not adjust the price of the car, it's used and damaged but selling at what it retails for when new."
"I purchased my last car here but I think that will be it for me doing business with them."