Sun Sai Gai Reviews Summary

Category: Chinese restaurant New York

Address: 220 Canal St, New York, NY 10013, USA

Phone: +16463987353

Rating: 4.0
based on 137 reviews.

Food Quality

Pros:

  • "The Duck and Wonton Soup was absolutely perfect."
  • "Food is really awesome."
  • "The food is delicious and affordable."
  • "The pork buns are delicious."
  • "The food is always fresh and flavorful."
  • "You can't get more authentic Chinese food than this."
  • "The roasted duck was delicious too good I didn't even have time to take pictures of it."

Cons:

  • "The food was absolutely dreadful, lacking any flavor or quality."
  • "The food was super bland, and I felt like the staff was rushing us out of the place to make room for more customers."
  • "The roast duck over rice was simply oily fat over rice."
  • "Food just tastes BAD! Meat is stinky and lukewarm like just taken out from refrigerator."
  • "The combo fried rice’s shrimps taste like old shrimp left in the fridge for a long time."
  • "The food was bland and low-quality."
  • "The food was very bland, I ordered beef with rice not rice with beef."

Service

Pros:

  • "Service was a little slow but it was also pretty packed when we were there."
  • "Friendly service even for non-Asian POC like me."
  • "The service was great. A must try if you're in the New York Area!"
  • "Servers try hard to please."
  • "Excellent service. Very friendly staff."
  • "Service is fast and staff are friendly."
  • "They have great service. Very grumpy old people but their service is amazing."

Cons:

  • "Food was good but customer service needs improvement."
  • "Customer service they don't know about it."
  • "Waitstaff is eager to seat you, but has a long wait for food that is already prepared."
  • "Waiters don't try to work for their tips at all, they force it on you."
  • "Service doesn't exist."
  • "Waiters are inconsiderate, and bad attitude."
  • "The waiters are rude and the services has went down hill."

Price

Pros:

  • "Their prices are also all very cheap, definitely recommend!"
  • "Good Food for good prices."
  • "Prices are very cheap."
  • "Prices are very reasonable."
  • "The prices are cheap and the food is tasty."
  • "These two were my favorites and it was affordable too."
  • "You get a big bang for your buck."

Cons:

  • "Price was not satisfying for the food and top of charging tip already, the lady looked like she wanted more tip."
  • "Prices for the duck was a bit high but well worth it."
  • "The price was a bit on the high side but they were delicious."
  • "Overpriced wasn't very good cost $50 for Chinese food I could have got in ohio for 20."
  • "The dish is not economical, $13.75."
  • "I just depressed by how much the prices went up from before."
  • "They only take cash. I wish there were signs on the outside of the building, multiple patrons and I had to run across the street to an ATM while they held our cards."

Cleanliness & Ambience

Pros:

  • "The place was clean."
  • "Clean restaurant and there is a bathroom for customers."
  • "The atmosphere is extremely friendly and we even made friends there."
  • "The vibe feels comforting even when packed."
  • "This place has a genuine feel."

Cons:

  • "Place was filthy restroom was disgusting."
  • "The place seems a little dinghy."
  • "Old building, could use some cleaning and upgrades. The bathroom definitely needs cleaning."
  • "No Ambience, Bathroom Sucks, Place is not the cleanest."
  • "The main problem for me it's the cleaning and the ambient. It's so noisy and some parts of the restaurant are a bit dirty."
  • "Hygiene doesn't exist."
  • "The place has so many flies."

Thanks! Your review is awaiting moderation.