China Xiang Reviews Summary

Food Quality

Pros:

• "The bbq pork sweet buns were my second favorite."
• "The food is authentic and tasty."
• "The duck skin is as crispy as it should be without unnecessary greasy feeling at all."
• "Every single thing we ordered was absolutely fantastic!"
• "The food here is super flavorful & authentic!"
• "The green beans were the best I've ever had!"
• "The pork soup dumplings were the best I’ve ever had."

Cons:

• "The worst food ever! Not even worth 1 star!!!"
• "The General Tso chicken - it was actually quite sweet."
• "The wonton soup was awfully salty that I didn’t take a single bite but just threw the entire container out."
• "Taste: too salty for all dishes we ordered, especially for the pepper fried fish."
• "I literally had the worst Chinese food ever in my life."
• "The beef and broccoli was not edible so we asked for a substitute the man was rude said no and that it won’t be taken off."
• "Got the Prawn with salt and pepper, too much pepper, no flavor with broccoli."

Service

Pros:

• "The staff was friendly and attentive."
• "The waiters are really friendly and they do offer hot water during the winter."
• "The servers are awesome, I wish my coworkers can as good as they are lol."
• "Service was good, food came out quickly..... can’t find any faults!!!! ;)"
• "Also best customer service I’ve seen in NY."
• "Very nice staff and customer service."
• "Excellent food and very friendly service."

Cons:

• "So many things about this place were unenjoyable. The service was terrible, they were rude."
• "The lady at the counter seemed unfriendly and did not smile at all."
• "The man in the picture was very unprofessional."
• "The service erratic. They had to be reminded of missing drinks and dumplings."
• "Really bad experience I didn't like the behaviour of the host and employee it gives me a strange attitude it wasn't polite."
• "The other male waiter was even worse."
• "Incredibly rude staff towards the delivery workers."

Price and Value

Pros:

• "Amazing food at a reasonable price."
• "The lunch specials are all 10.95 (super affordable!)"
• "The food was fairly priced."
• "The price for the location is very reasonable."
• "It may seem pricey but remember tip is included in the pricing."
• "Greater service. Little expensive but that's because tip is built in."
• "Lunch special everyday is so good! The price is about $10."

Cons:

• "Portions changed for the price."
• "Like many other ratings have described, the portions are very very small."
• "The food was above average but didn’t justify the price."
• "Price: Reasonable but not good for the food quality."
• "They charged me nearly $90 for food I never received."
• "Food is overpriced. Quality is not that great at all."
• "$19 for a small, greasy, tasteless bowl of sesame chicken MAYBE there was 4oz of chicken actually in it."

Atmosphere

Pros:

• "The atmosphere is cozy while the restaurant is filled with people and the aroma of exceptional food."
• "Comfortable place to stop by for dinner."
• "It's really a surprise (good) to us that we found really decent authentic Chinese food at China Xiang in Manhattan."
• "The music they put on is lovely, and a volume gentle to the ears."
• "Very good and authentic modern Chinese food, small tightly pack Spartan space."
• "The restaurant environment is very comfy and clean."
• "This place was more an experience than a meal."

Cons:

• "I absolutely loved New York, and this place will be the only bad memory that I will remember."
• "The overall experience was not good."
• "This was actually the worst lunch experience I have had in NYC ... In 5 years!"
• "Some places just lack any care and this is one."
• "Bustling, in-eat-out kind of no nonsense atmosphere."
• "The rent and the no tipping policy means that prices will be higher than usual for Chinese food in NYC."
• "Low quality, very expensive for what you get."