Back Bay Ale House Reviews Summary

Service

Pros:

• "Service was excellent seafood was awesome, wife had steak."
• "The waiter was friendly and extremely helpful."
• "Our waitress Rachel was very pleasant and accommodating...so proud of this local business..keep up the great work!"
• "Staff was very helpful in helping me make a selection."
• "Very caring and accommodating Staff."
• "Service was great, loved the outdoor seating, plenty of parking."
• "Service is always great here."

Cons:

• "Had no available seating outside, so I was offered a seat inside near the bar. I sat for 10 minutes after being passed by several employees until one finally stopped to ask if I had been helped."
• "Its been several years but I thought I'd share my story... 20 minutes later we walked out after that same server took the orders of the table who were sat after us."
• "Not only were we not greeted by anyone for over 10 minutes while being two of a few customers, but we were made felt like our presence was unwanted."
• "Bar maid was to busy talking to her friends to pay attention to are table, that she was responsible for."
• "Service was less than adequate."
• "Unfortunately the waiter was extremely rude."
• "Service was ok, most staff were friendly but the hostess was not so much."

Food

Pros:

• "The food was amazing along with the service!!"
• "Food was amazing. Juju Shrimp, Fish Tacos, Mussels (great sauce) and Crispy Shrimp Tacos were delicious."
• "Crab cake fabulous."
• "Had seafood salad as my meal. Delicious."
• "I asked for a medium cooked burger and it was brought to me perfectly."
• "The food 😋 was wonderful, wings melt in your mouth, my steak was cooked perfect."
• "The food is amazing definitely i got the stake Maryland and the Korean chicken potato skins."

Cons:

• "Food was mediocre, we ordered polish kelbasa and ribeye sandwiches, which I can make it better at home."
• "Especially since our bill for 3 people was $166... without tip. Bummed."
• "Food was disgusting. Caesar salad drenched in dressing, soggy fries, wet tacos, pasta in a pool of butter."
• "The burger was terrible on a stale Kaiser roll."
• "Food was pretty bad, no better than average town bar food."
• "The food was terrible. We always get the jerk wings, & for some reason, the recipe was different, & not in a good way."
• "The food was way below sub par; and I mean, way BELOW."

Atmosphere

Pros:

• "Great parking, nice area to walk around too."
• "Great atmosphere outside with good weather."
• "The place just reminds me of the shore."
• "A friend and I visited Back Bay Ale house today for 'lunch'.. such a relaxing atmosphere.."
• "Great spot on the bay with great Atlantic City views."
• "The food was very good! The atmosphere was great, reminiscent of an old fishing shack!"
• "Love this place what more can you ask for? Yummy food and Drinks, great location and atmosphere."

Cons:

• "Drinks were a little pricey, food was good though. Atmosphere is okay."
• "Do not expect much atmosphere."
• "The area around the place was gross and messy as was the outside dining."
• "Definitely over priced and draft beer was warm."
• "It was just a bad time at a good place. Won't be going back which sucks because its a great place to watch the sunset."
• "This place is pretty average, with a view. Nothing special. I wouldn’t waste my money here again. $65 for microwave quality."
• "The inside is filthy. Everything is stained, sticky and just gross."

Price

Pros:

• "They may be pricey but totally worth it."
• "Drink specials and tacos were up... and prices where affordable..."
• "There's also a great selection of cocktails and brews - all reasonably priced."
• "The Mason Jar Cocktails are creative and a great value."
• "Delicious food with affordable price in Atlantic city."
• "All reasonably priced."
• "The drink prices are very reasonable."

Cons:

• "I didn't like the included gratuity. I have a distrust for restaurant managers, and when service is good, I tip more than what they add to the check."
• "We ordered crab chowder soup which was pretty good. We also got The Carmine as an appetizer which was in no way worth 20 dollars."
• "Especially since our bill for 3 people was $166... without tip. Bummed."
• "Paid $92 for two burgers with fries and 4 drinks. Absolute rip off."
• "$8 for a draught beer is a little steep in my opinion."
• "Very pricey for the food when you don't provide chips for your sandwiches and consider an 'upgrade' to include fries."
• "It was a lot of money for some mediocre food & cocktails."

Cleanliness

Pros:

• "They did a great job with COVID safety protocols and seating organization."
• "I sat outside on a picnic table and it was very clean, which I appreciate very much."
• "Best little restaurant around, right on the water, great views."

Cons:

• "The bathroom was probably the worst part, filthy everything and the only way to dry your hands is outside of the restroom, which is very strange."
• "The area around the place was gross and messy as was the outside dining."
• "Ants in the soda machine, waitresses was aware."
• "The inside is filthy. Everything is stained, sticky and just gross."
• "The interior is tight and the roof definitely has water damage which makes the room musty."
• "Unfortunately, the experience was not great today. Our server was very nice! However, I’m not sure what type of bugs were there but it absolutely ruined the meal."
• "Honestly inside was cluttered and a bit dirty."