The PourHouse Neighborhood Bar and Grille Reviews Summary

Service

Pros:

• "The service is excellent."
• "The staff friendly and fast."
• "Christie, our server, was very sweet and attentive from start to finish."
• "The waitress was helpful, the food was really good, and it came out in a timely manner."
• "Server was awesome, nice people."
• "Our waitress was super sweet and was on top of things."
• "The server was very kind and service oriented."

Cons:

• "The wait staff was short."
• "The only good thing about this place was our nice waiter."
• "The waiter was bored with his job."
• "Service was slow and place was not busy at all."
• "Our waitress took forever to do anything."
• "We were waiting for 20 minutes, NOT FOR SEATS, but for a SERVER."
• "The bartender spent the next 15 minutes actively ignoring us."

Food Quality

Pros:

• "Everything was delicious -the ribs/brisket w/pineapple coleslaw, burgers (the spicy one), the mac & cheese bites, the wings, the sweet potato fries and for DESSERT -the homemade apple pie was out of this world."
• "The Nashville Hot Chicken Sandwich and my wife got the Chicken Fajitas... both of us enjoyed our main courses."
• "Both the food and service were fantastic."
• "The nachos were actually really good."
• "The food was delicious, perfectly priced."
• "The food was good, generous servings and great customer service."
• "The food was great."

Cons:

• "Order the chicken fajitas and the sides that came with it are lacking, and the soft shells were all burnt black and I had to ask for new ones as they were not eatable."
• "Nothing about the food was the same. We were very unhappy."
• "Ordered a $38 steak - was more like a cheap steak with bacon bits crumbled on top."
• "The brisket/pulled pork bbq and it wasn't good."
• "The food was bad, and the service was even worse."
• "The burgers were big and not too expensive but were lacking in flavor."
• "The food definitely disappointed."

Atmosphere

Pros:

• "Love the location, the style & decor (i.e. beverages in mason jars, old signage on the walls, etc)."
• "The atmosphere was nice and the people were friendly. Lots of TV's but only a few had channels on them."
• "Cool arcade room with bowling and South Park pinball."
• "If you're looking for a nice quiet dinner this is not the place."
• "It has a great atmosphere and is really good spot to just hang out with friends or family and listen to some love music (on Friday and Saturdays)"
• "The atmosphere was great."
• "The ambiance was very warm and welcoming."

Cons:

• "The tables were sticky."
• "Looking forward to a chilly night when the fire place on."
• "The taco shells soft and cold. Total BS."
• "It could have been hotter, temps varied across different parts of the dish."
• "The atmosphere is comfortable."

Price

Pros:

• "The food was delicious, perfectly priced."
• "The prices are super cheap and the menu is all American barbecue."
• "The prices are incredible good and the portions are very generous."
• "Our entire meal... came to $52... those prices seemed very reasonable."
• "The prices are very reasonable."

Cons:

• "To top it all off, the food was pricey."
• "Went there to check out spot and prices are ridiculous."
• "Pricey but it is the Poconos. $7.50 for a small CUP of chili!"
• "The prices are a bit high."