"They make the best of every Italian dish or I have tried their and is the 1st place I ever ate fish and I love it."
"The Chicken Parmigiana was some of the best I've had in years."
"Chicken parm was delicious and penne with vodka sauce was good."
"Every dish my family has ordered from Carlo's has been delicious."
"The food very good."
"The food is always good! The shrimp scampi is delicious and how do they get it to curl like that hehe."
"The food was beyond delicious! Everything was so tasty and everyone truly enjoyed the meal!"
Cons:
"Chicken parm was rubbery and lasagna had mushy and hard pasta that was hard to chew."
"Our pie was so overcooked you couldn’t see cheese & the sausage was dry."
"Eggplant parm the cheese was burned. Veal cutlet also burned raviolis where cold."
"The meatball sandwich had zero flavor whatsoever and the meat itself was very dry."
"The shrimp scampi was drenched in an excessive amount of oil and there was no flavor no garlic whatsoever and the noodles were soggy."
"THE FOOD IS DISGUSTING!! NO FLAVOR, chicken marsala is more like chicken marsala soup!"
"I am so so disappointed in the quality of the chicken."
Service
Pros:
"The delivery service has improved!"
"Keep up the great and friendly service."
"The staff including Pete, Sheila, Deanna and waiters treated us so kindly."
"The service was excellent the waitresses were friendly, courteous and conscientious."
"The waitress & busboys were exceptional."
"Staff is great, knowledgeable and friendly, they make you feel like family when you are there."
"The staff was very friendly, and best of all, the food was very reasonably priced."
Cons:
"Ordered for a special occasion and was told to pick up at a certain time. Food was over 40 minutes late."
"There delivery is horrible."
"They never brought our 2nd drink order, they forgot my salad and fried calamari for the table, the entrees didn't come out at the same time."
"Customer service is horrendous."
"Waited over two hours for two wedges and calzone. Arrived cold and one wedge had hair in it."
"Waitress prefers be on the cellphone or joking around with coworkers and manager."
"Service is very slow. I had to look for my waiter then was told by one of the woman removing the plates to go look in the kitchen for them! Rude!"
Ambiance & Comfort
Pros:
"So after Covid started haven't been able to go out with my son he's 13 and this is his favorite place so finally we went on a date and he was very happy."
"Cute place, definitely a great date spot... Dim. Lighting very nice, the free bread was non-stop!"
"Nice rooms for events."
"Friendly place. Good for parties. Old school menu."
"Great A/C when needed."
"FYI they have plexiglass between tables I felt pretty safe."
"We felt safe and socially distanced while we celebrated our fantastic dinner."
Cons:
"It was particularly hot in the restaurant as you're getting the heat from the kitchen."
"There was no air conditioning... very warm and uncomfortable."
"For the last few years the restaurant is plagued by flying gnats."
"The atmosphere and tables are due for a serious upgrade! So takeout!"
"Some cons are it can feel a bit cramped."
"The take out part is very small and when they're busy, no room to stand."
"My only complaint was it was too cold upstairs."
Price & Value
Pros:
"The price is not bad at all."
"It’s a very casual restaurant with exceptional food at affordable prices."
"You’re going to spend a little more here but it’s worth it."
"An unpretentious old-school Italian ristorante serving generous portions of traditional favorites at very good prices."
"The portions are huge, the food is delicious and the prices are fair."
"Quality and fair prices too!"
"The staff was exceptional! They were so attentive and accommodating!"