Pizza Beat Reviews Summary

Service

Pros:

• "It was a pleasure having Roberto as our server, real nice guy!"
• "The wait staff were very polite and attentive."
• "Food is delicious. Amazing service everything was delightful since we walked in."
• "The staff are very responsive and check up on the table if we need anything."
• "The staff was supper friendly and accommodating."
• "Staff, very pleasant and attentive."
• "The staff are always friendly and makes you feel at home with comfortable seating and pleasant environment."

Cons:

• "Would not recommend if ordering delivery."
• "Server appeared dismissive and uninterested in being at work."
• "Service was better under previous ownership."
• "Service was horrible. Had to keep on getting up and asking for stuff."
• "Bad service, no attention to detail, waited for over an hour for our food AFTER we placed the order."
• "SERVICE: Slow considering the fast pace of the city."
• "Server disappeared after bringing our food out to us and was never to be seen again until it was time to pay."

Food Quality

Pros:

• "The food I ordered was good, and just walking inside you get that comfortable nostalgic feeling."
• "Delicious food! Even with their kitchen closing they took care of our order and the food and hospitality didn't disappoint."
• "The food was excellent, and it was a pleasure having Roberto as our server, real nice guy!"
• "The pizza is pretty good and a couple of their signature dishes like chicken marsala and chicken francese are also good choices."
• "The pastas made fresh and Hot."
• "The food itself is remarkable consistently fantastic."
• "The food is authentic homemade Italian, just delicious."

Cons:

• "Honestly, saw a bunch of reviews saying how amazing it is and they’ve been going for years but I had $1 pizza from the city better than the this restaurant pizza."
• "The penne vodka was so runny that it barely clung to the pasta."
• "The Chicken Parmesan was overpowered by the extremely sweet tomato sauce."
• "Food is nothing to brag about either."
• "The eggplant was under seasoned and soggy."
• "The food was terrible."
• "The Alfredo sauce was egg flavored and super thick creamy which ruined the plate."

Ambiance

Pros:

• "Just walking inside you get that comfortable nostalgic feeling."
• "The ambiance is very welcoming and charming."
• "Love the decor, not pretentious."
• "It feels like you are at home and the food gets prepped with love."
• "Loved the atmosphere and very festive 👌 10/10."
• "The music was soft so you can speak and the food it's delicious."
• "Makes you feel at home with comfortable seating and pleasant environment."

Cons:

• "Atmosphere needs updating, background music / TV does not match dining experience."
• "The music was awful. It’s a bunch of 'hip' song but sang by this middle age women. It was the worst experience."
• "Playing LOUD Spanish dance music in an Italian restaurant also kind of strange."
• "No lighting and unsafe for anyone with walking issues."
• "The smell of urine permeated throughout the entire dining room."
• "Very dangerous walkway and ramps are uneven."
• "The decor is dated."

Price

Pros:

• "All very reasonably priced especially when compared to other restaurants in the area."
• "Prices are very reasonable."
• "Serving sizes are great and at a fair price."
• "Food is good and reasonably priced."
• "Great food at a good price with great customer service."
• "They even deliver."
• "You can also get pizza by the slice."

Cons:

• "I must admit they are pricey, so take a wallet full of money!"
• "We were definitely hit with some sticker shock at the $90 bill."
• "The portions were a little small for what I paid."
• "Charged me 4 percent for using my Visa card without any signs posted!"
• "They charge 4% for credit card purchases like other restaurants do now so unfortunately we have to find another place for Italian food."
• "The manager did not sound empathetic at all when I explained the fingernail in my food and didn’t apologize to me once."
• "Service was terrible I don't know if they were having an off day or what but I went in there with some clients and we ordered a pizza pie which took 40 min to get to us."