"Charles was my server and he was super friendly, very knowledgeable about the menu and eager to help."
"Our server Gabriel most extraordinary server I have had in a long time."
"Service was prompt and professional."
"Aaron was our waiter and he treated us very well. Was very attentive and helpful."
"Our server, John, was amazing. Kept refilling our salad, bread, and drinks."
"The service provided by Ashley was commendable."
Cons:
"Manager came after saying we didn't wait, that we gotta wait because there's a waiting list."
"You will find yourself getting up and walking to the front desk to ask for your server."
"Snippy hostess. Get someone that smiles, not someone who looks like they are at the entrance of a funeral home."
"The serving staff was excellent, the front of house staff was terrible, disorganized."
"Server was earnest but overworked."
"The service was sloppy and of poor taste."
"Very disappointing, after we were seated it took our server over 10 mins just to come over and introduce himself."
Food Quality
Pros:
"The food is pretty good and so are the drinks."
"The food is great and the ambiance too."
"The bread sticks came to the table nice and hot, the salad was fresh and not drowning in dressing, which was good."
"The best thing about their menu is the salad hands down."
"I have the zuppa Toscana soup. It was delish!"
"The chicken and shrimp were well prepared and the sauce was so good!"
"The food was delicious and fresh. Would recommend to anyone to go and try."
Cons:
"As much as I like Olive Garden and it's flavors, the last couple of times that I've been to this particular location in Yonkers it's been less than mediocre."
"Salad used to be crispy and good but now it's been soggier."
"Worse than the terribly slow service was the oily food."
"The food that I ordered really didn't taste that good."
"The five cheese pasta sauce was an oily mess."
"Food was bland and salty."
"The lasagna sauce tasted so sour she couldn't eat it she started having stomach pain."
Ambiance & Cleanliness
Pros:
"I enjoyed the rustic Italian decor."
"Due to social distancing the tables are spaced out and the entire place was kept properly and clean."
"Love the vibes. This might be unrelated, but the lighting is pretty.. lit."
"The atmosphere telport you to Italy 🇮🇹 to enjoy the moment."
"Pleasant atmosphere, even if is crowded you can enjoy a family environment."
"The vibes here are cozy, relaxing."
"The atmosphere is typically Olive Garden Tuscan."
Cons:
"The window by our table was very horribly dirty and there was ants on the wall I smashed with my hands."
"The carpeting had a weird smell, the lettuce was wilted, it was just a very dank and dreary place!"
"Floor was filthy with dirty napkins and food you had to walk over just to get to the restroom."
"Also the ladies bathroom was a completely mess."
"The ambiance always has a dead/dark feeling, and the air is often reminiscent of a must."
"Not the cleanest restaurant. Paper on floor, windows dirty."
"Dust on table and window blinds. We wished we could leave, but the orders were in."