Z One Diner Reviews Summary

Category: American restaurant New York

Address: 1821 Richmond Ave, Staten Island, NY 10314, USA

Phone: +17184949100

Rating: 4.1
based on 172 reviews.

Service

Pros:

  • "The staff is top tier. Very quick and attentive, and super kind and accommodating."
  • "Great service."
  • "Great ambiance, service (from the moment you walk in to when you leave)."
  • "Our waitress was attentive and the food was delicious."
  • "Staff is very nice, the waitress was helpful with recommendations, food came out quickly."
  • "Service is excellent. Very courteous. They always check on you to see if you enjoyed everything or need anything."
  • "The wait staff is excellent. They have manners and care that you got the order the way you wanted it."

Cons:

  • "Waited too long for food to get to the table, was cold, burger bun hard."
  • "Waitress took 20 minutes just to take our drink order."
  • "Once seated the waitress took forever to come over and greet us."
  • "The waiter never came over to us to see if we needed anything or to explain why we were still waiting to be served."
  • "Watched our waitress Completely ignore us when trying to get her attention to order food."
  • "Service was a bit slow."
  • "WORST SERVICE EVER."

Food Quality

Pros:

  • "Delicious! Had the fried Calamari to start. Crispy on the outside soft and very tasty."
  • "They serve traditional diner type dishes and they serve breakfast all the time."
  • "Excellent food, more than enough options (even for the pickiest of eaters)."
  • "Outstanding food with a very large menu."
  • "The food is excellent and a very wide variety of it too."
  • "Food was delicious and cooked to perfection."
  • "Great food. Portions are huge."

Cons:

  • "Their liquor is fake. If you order grey goose they will give you generic vodka poured out of a grey goose bottle and you will wake up with a hangover the next day."
  • "The food was nasty and bland."
  • "The home fries did not taste fresh."
  • "The service was horrible, the food was nasty and bland."
  • "The French onion soup was burnt."
  • "The sausage was disgusting, the inside of the sausage was soft and mushy."
  • "The WORST food I had on the island!!"

Price

Pros:

  • "We weren't disappointed with the food and it wasn't too pricey."
  • "They have a decent size menu and in my opinion the prices are pretty reasonable."
  • "Great place for a quick snack, a few drinks, business meetings, family dinners. This place has it all with big portions and small prices."
  • "Prices very fair."
  • "Prices are excellent for the amount of food you get."
  • "Good size portion for the price."
  • "The prices on the menu looked very reasonable."

Cons:

  • "Seems like a too big diner with more expensive meals."
  • "30$ of food wasn’t worth it tho."
  • "I'm talking salad can cost u a good 20$ a piece."
  • "The prices have increased too much $15 for Hamburger and fries is a lot."
  • "Prices are a bit expensive as well."
  • "I was a disappointed with the chicken pot pie for over $20."
  • "Now comes the price, for all I have ordered the bill came out almost 40$. As a student like me can I effort this a regular basis? NO!"

Ambiance

Pros:

  • "It has a very nice modern design on the interior."
  • "Cool service staff, woodsy and sophisticated."
  • "This is a relatively large and well decorated diner, restaurant and bar."
  • "Magnificent atmosphere for smokers and non-smokers alike."
  • "Restaurant looks clean & loved the vibe of everything."
  • "The atmosphere was pleasant."
  • "This one of the best looking diners I have ever eaten at."

Cons:

  • "My only complaint is that they play the music too loudly."
  • "The restroom needs little work, doesn’t match with the restaurant look."
  • "One bite into the chicken wrap, we discovered the greens were slimy and rancid."
  • "The coconut shrimp had no salt whatsoever."
  • "The parking lot pavement has been for a long time in need of re-paving."
  • "Bathrooms are horrible."
  • "But the music from the lounge side was too high, we could barely hear ourselves at the table."

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