Penelope Reviews Summary

Atmosphere

Pros:

• "The scenery was comforting."
• "The space is very cute and the food is relatively inexpensive and consistently good."
• "Warm, inviting space with a pleasant atmosphere."
• "Love the inside seating area as well. Lovely place."
• "The atmosphere was warm and cozy, which gave a classic homely Christmasy feel."
• "Nice indoor/outdoor atmosphere."
• "Country side atmosphere."

Cons:

• "The environment is SUPER tight. Barely space to move around and sit comfortably. Way too many tables."
• "The restaurant was especially loud and the seats very close together."
• "It gets packed and quite loud."
• "One issue I had with the decor was the sky/baby blue they used."
• "The space is small and the tables are packed together, giving barely any room to move."
• "It is very loud though and not a place to have a conversation."
• "Also a lot of people in here for such a small space. Very loud...had to shout just to hear each other."

Service

Pros:

• "The service was worth the visit, very sweet girl at the bar with cute makeup ! She was very attentive."
• "The service is impeccable."
• "Service was excellent."
• "The service was exemplary -- much love to Franco !!!!"
• "Service is friendly and quick despite the fact that they are usually backed on weekends."
• "The staff? Super friendly and efficient, making you feel right at home."
• "The staff were so kind."

Cons:

• "The hostess didn’t take our name or have a list, only by memory."
• "Waited 10 minutes until a server came over. Not busy."
• "Servers seems overwhelmed and uninterested in speaking to customers."
• "Once seated, it took the waitress a good 15 minutes to show up to take our order."
• "Our server wasn't very attentive at all and hadn't seemed to be awake for his Sunday brunch shift."
• "The waiter was so rude and raciest!"
• "But the staff are more interested in themselves and what's on their cell phones than doing this."

Food

Pros:

• "Everything was delicious!!"
• "We had the nutella french toast which was incredible."
• "Both were good perfectly cooked and fresh."
• "The food was worth our 20 min wait."
• "One of my favorite brunch places in nyc."
• "Penelope makes great drinks and has interesting menu options that are fit for everyone."
• "They were very aware of Gluten-free and Dairy-free allergies."

Cons:

• "The Mac n cheese was cold; the minimal lobster in the BLT was tough."
• "The breakfast here is so average, especially for the price."
• "The food was overall awful – the biscuits were greasy, the avocado toast had a sour taste."
• "Very bland, tasted like some of the food items were microwaved to be reheated. No seasoning."
• "The potpie was extremely salty, the crust was rubber and uncuttable and some of the vegetables inside were not cooked thoroughly."
• "The food was mediocore to poor."
• "The breakfast potatoes were likely made earlier and microwaved, as they were a mixture of warm and slightly chilled."