Route 66 Smokehouse Reviews Summary

Food Quality

Pros:

• "The lobster sliders we had were AMAZING."
• "The brisket sandwich is amazing and the brisket plate as well."
• "Had a burger with fries, 🤤 it was really good, The burger? One of the best I have had."
• "Happy hour prices were reasonable and appetizers were all delicious."
• "The beef ribs are AMAZE!!! In fact everything we had was amaze."
• "Amazing pork ribs and even better service from the wait staff, to the barbacks, bartenders, and business manager Sarah B."
• "The Route 66 burger and rosemary fries were delicious."

Cons:

• "Food cold. Sent it back; lukewarm."
• "The barbecue sauce tasted like salad dressing."
• "Chicken was dry."
• "Food was below average. Tenders just boring without any seasoning."
• "The pork ribs were not up to standard, very fatty, and not much flavour."
• "The food was hopeless, no taste at all."
• "The pork ribs, though in the picture is definitely mouth-watering, there are not much meat."

Service

Pros:

• "The service is friendly and polite."
• "Jonathan proved to be an outstanding bartender. He was friendly and knowledgeable."
• "The weight staff was very friendly, efficient, and attentive."
• "Lovely staff."
• "Excellent service by Daniel."
• "Service was awesome."
• "The staff and service were amazing."

Cons:

• "All I can say is GET BETTER SERVICE!"
• "Service is extremely slow."
• "None of the servers were aware of our reservation."
• "However our server took a while to bring our check."
• "Absolutely TERRIBLE service. Waited 30 min for our order to be taken."
• "The waitress never returned until we asked for the check."
• "The worst service I’ve experienced in NYC dining scene."

Ambiance

Pros:

• "The upstairs was a cool place to hang with friends, grab drinks, and chill."
• "The atmosphere is nice and the areas for seating are nice."
• "Definitely go upstairs as they have free ping pong, beer pong, connect four, and shuffleboard."
• "The atmosphere of this place is amazing."
• "Great atmosphere too. Come on a Friday night."
• "Simple, elegant and never crowded to the point that I can't enjoy the company that I'm hanging with."
• "A vibey place. I like the location and the decor."

Cons:

• "Way way too loud music, unbearable and painful for the ears."
• "Because the bench wasn't placed evenly on the cobble stone, I fell off of the seat and nearly hit my head."
• "Unfortunately it was extremely hot upstairs where the games were located."
• "We say upstairs where they had a big ping pong table blocking the walkway to the bathroom."
• "Horrible experience!! The igloos had big holes in them. They haven’t maintained it well."
• "The back outdoor seating area is a cobblestone street like most restaurants in the area, and the front is blocked off to traffic on weekends."
• "One downside was the tables were very wobbly, we had to shove some wetnaps under the table leg to stop drinks from topping over."

Value

Pros:

• "Happy hour prices were reasonable and appetizers were all delicious."
• "For 4 people the entire experience was $120."
• "Got a $50 margarita pitcher and it got the job done."
• "Food was excellent, nice choices of various types of BBQ, and pretty reasonable prices for being in the heart of the financial district."
• "The food portions were gorgeous and it was well prepared and well-seasoned."
• "The punch in a pounch is incredible."
• "The drinks (Basic Brah & Better Than Everyone) were excellent."

Cons:

• "Overpriced, even when it's happy hour and watered down drinks."
• "Most of the food is priced at $20 per plate."
• "They brought just two of those little cups you get from a to-go type place and then they charged us for them!"
• "Please be aware that there are extra charges for certain games."
• "We made the best of our evening, but $50 to reserve a bubble ?? For what?"
• "Also, expensive for the quantity and quality in my opinion."
• "Paid $20 dollars for a burger with cheese."