Manetta's Reviews Summary

Category: Italian restaurant New York

Address: 10-76 Jackson Ave, Long Island City, NY 11101, USA

Phone: +17187866171

Rating: 4.6
based on 146 reviews.

Food Quality

Pros:

  • "The food is very very good, I love to come here for the brick oven pizza."
  • "The pizza has a thin crust, good sauce, and generous slices of mozzarella."
  • "The pasta is definitely a winner here and so is the dessert."
  • "The salmon penne was an absolute dream - the perfect blend of flavours and textures."
  • "Delicious red sauce, vodka sauce, Francese and Marsala - they do everything right here! Pasta and chicken cooked to perfection."
  • "The food was incredible. Exceptional marinara which is the base of all great Italian food."
  • "The pizza is excellent! Brick oven, fresh mozzarella, good sauce, great toppings, crispy crust."

Cons:

  • "More than once I have found myself waiting and waiting for the food."
  • "The food was small portions. Which I didn’t mind. The food was average tasting."
  • "The bread was hard, the calamari needed more Crispiness and to be more softened."
  • "I felt the taste was also dull and lack of depth."
  • "The Vegan ravioli needs to be updated because the presentation and the quality of the meal was poor."
  • "Worst! Worst! Worst! Pizza ever."
  • "Food was unmemorable and 'meh'; the seafood was not very fresh."

Service

Pros:

  • "Our server Jose was exceptional from when we entered to the moment we left."
  • "I can't say enough about how friendly and kind the staff was to children even when the kids were technically getting in the way of them doing their jobs."
  • "Staff was friendly. There was a chalkboard of specials to also peruse."
  • "The staff went above and beyond by allowing me to customise my dish."
  • "The service is excellent. The atmosphere is simple and warm."
  • "The service is very attentive and friendly."
  • "The servers are very hospitable."

Cons:

  • "The servers were also a bit rude and not welcoming."
  • "But once seated we waited quite some time for a waiter who we rarely saw, the bus boy was much more attentive."
  • "We tried to support local business but they didn't try to help us when an order was very late."
  • "The service we received from the waiter was horrible, he was so rude."
  • "However in covid times the delivery was a bad experience."
  • "Do not order delivery from here. Minimum time to deliver is always an hour. Doesn't show up for 2+."
  • "The worst service i ever had the server he stop by to my table only once to take the order and never come back."

Ambiance

Pros:

  • "The ambiance is very much Italian pizza parlor - laid back and unassuming."
  • "A Very Charming Atmosphere, they even had a Lit Fireplace."
  • "The restaurant is spacious yet cozy."
  • "Relaxed/comfortable atmosphere."
  • "The ambience was cozy and warm."
  • "Nice ambiance -kind of old school, classic Italian ny vibes."
  • "It's the most enjoyable Italian restaurant that I eat at because of the ambiance."

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