Siena Cafe • Italian • Bar • Restaurant Reviews Summary

Food Quality

Pros:

• "The food is delicious and always made fresh!"
• "Food was tasty, and filling."
• "The pesto gnocchi was vibrant and aromatic, bringing a freshness to the meal."
• "The food here has never disappointed. Always excelled in how the meals are cooked and presented."
• "Everything we ordered was legit delicious."
• "The food was absolutely incredible."
• "The smoked salmon toasted bread was great."

Cons:

• "I asked for a pasta dish without meat and seafood. They brought me a pasta dish with tons of seafood on it."
• "The food was terrible: over cooked pasta, the risotto was like uncle ben’s rice, the polenta was lumpy dry and terribly salty."
• "The salads were awful (especially the Tri Colore), the lettuce and the greens were rotten."
• "The dish I had wasn't a dish I'd recommend; shrimp scampi pasta."
• "The pesto gnocchi had little flavor, the pesto needed more salt or cheese."
• "The seafood in the risotto was overcooked and dry."
• "The pasta is not fresh and the sauce was not bolognese."

Service

Pros:

• "Gabby was our hostess and she is phenomenal!"
• "Servers always around to top off your drink and food came out quick."
• "Soriano’s drinks are amazing. Soriano’s conversational skills are extraordinary. And to top it off, Soriano’s service is exceptional."
• "Our waiter Augustino, was very attentive - going as far as to run my phone out to me after I had left it inside!"
• "The servers and other employees are so friendly making sure that we enjoy our dining experience at all times!"
• "She came to our table with a smile and calm disposition every time and was very quick with our bottomless brunch cocktails and check."
• "Our waitress was AMAZING."

Cons:

• "Worst customer service ever! They messed up our delivered someone else order."
• "Service is slower too even when restaurant is less busy—perhaps staff shortages."
• "We called over the manager who acted like he was deaf and dumb."
• "Service was so awful ( one guy working the bar and all tables), and he was slow and forgetful."
• "Waitress was rude and rarely checked on us."
• "The server didn't check in or give any updates until we eventually just waved him over to ask an ETA."
• "Service was super slow because of the to go orders and server needs to train more."

Atmosphere

Pros:

• "They have a nice outdoor seating area that’s covered and heated."
• "Every aspect of this restaurant is perfect! Ambience, cocktails, food, service 👍."
• "The outside sitting area where we had dinner was relaxing and cozy!!"
• "The outdoor seating was inviting."
• "This is a chic, well-decorated space!"
• "The atmosphere was fun and inviting."
• "The place is very cozy and romantic and will definitely set the vibe."

Cons:

• "The chair (the cushion) I sat on was taped up. #VeryTacky"
• "The outer door is always open, so when people enter thru the inner door on a cold day, you get an artic blast."
• "The place was small and at the time not too busy, although still very noisy and with some Christmas decorations still visible."
• "😭😥 The food was delicious. However, while we were enjoying the food. Mice ran out, More than once."
• "We were also seated at the only table without a heater, despite plenty of available seating."
• "The outdoor dining heaters were broken on a morning when temperatures dropped below 40 degrees…"
• "They’re short staffed, the heaters for the outdoor space are constantly broken."

Value

Pros:

• "The pricing is amazing. It's actually cheap for Manhattan location."
• "Very fair priced as well."
• "Their menu is really great, their prices are reasonable."
• "Prices are good for the amount they give you, at least for the main course like pastas."
• "Considering the area this is a great price for quality."
• "For a restaurant in Manhattan, this place gives you value for what you pay for."
• "The prices are good for the center of New York especially near the Metropolitan."

Cons:

• "Overall, a very overpriced terrible experience."
• "For $20 there are better options at other places in our hood…"
• "Talk about an overpriced, underwhelming meal."
• "The reason I’m giving 3 stars is because the food was on the average size and regarding our drinks there was just TOO MUCH PLASTIC WASTE."