"Barry gave us extraordinary service, he's very welcoming and social."
"The staff was very friendly."
"Great service, location, and food."
"Our waitress was very helpful."
"Service was fast and friendly."
"Service was awesome."
"Service attentive."
Cons:
"Getting our waiter to come back to us and handling the payment took an unusually long time."
"Waiter not friendly, no hostess or owner checking in."
"The staff was really eager to push specials and turn over tables."
"Waiter was looking everywhere but at us while taking our order."
"We had to request a high chair from two different ppl, water from 3 different ppl."
"Servers here don't visit the table very much."
"Our waiter was not attentive and a bit pushy."
Food Quality
Pros:
"The food was truly exceptional, with flavors that delighted my palate."
"Tiramisu and cappuccino topped it all off really nicely."
"The chicken was perfectly cooked, it was not dry at all and it was topped with a layer of delicious sauce and mouthwatering mozzarella cheese."
"The pasta dishes were both really good."
"The gnocchi were the best I have ever had; fluffy and light."
"All the sauces were fresh and perfect."
"The food is fresh and super tasty."
Cons:
"The shrimp had no taste, and the risotto was way under cooked."
"The sauce was bitter with a strong taste of vinegar."
"The deserts were disappointing and expensive."
"The meatball appetizer was a little on the dry side."
"The meatballs were extremely salty beyond human consumption."
"The food was mediocre at best. Dry meatballs, dry veal chop, the rest was very bland."
"The pasta was under cooked and mostly cheese and meat hardly pasta."
Ambiance
Pros:
"Cozy environment."
"The restaurant has a cozy atmosphere."
"Nice atmosphere."
"The ambiance is cozy yet sophisticated, making it perfect for any occasion."
"Nice atmosphere, beautiful interior."
"Great atmosphere and decor."
"The space is beautiful too."
Cons:
"The atmosphere: children crying all around the place, parents scowling at you threateningly, otherwise space is not inviting, dark, like something from the 1980s."
"Place was a bit too loud for my liking."
"Do not eat in back patio, it's like having dinner in your garage looking out at parking lot."
"Then some contractors starting drilling loudly, which killed the vibe."
"Also, because it is a tourist area, it is overpriced. Everything in tourist areas is overpriced."
"More than a 10 minute line to get into the bathroom."
"The pasta was so gummy I could hardly get it apart."
Value
Pros:
"Highly recommend."
"Highly recommended for those seeking both exquisite cuisine and a cozy, familial atmosphere."
"Reasonably priced for the quality and large portion size."
"Very large portions at reasonable price."
"Food is affordable and freshly made."
"Very generous, good value."
"And for $20 a plate, that’s not bad."
Cons:
"No refills on soda from a machine that costs $4."
"The deserts were disappointing and expensive."
"For these prices, it's atrocious."
"The attendant charged an outrageous amount of money."
"The stuffed peppers were mainly rice, not enough meat."
"The spaghetti sauce had this metallic taste that overwhelmed the dish."
"Then, dessert: the special of the day, a pistachio cake, for $12 and a sliver of a portion."
Customer Service
Pros:
"Welcoming greeting and prompt seating during a VERY busy day around 4pm."
"Service started off slow but improved."
"Cannot recommend enough."
"Service was terrific."
"The service was on point."
"The staff is polite and attentive."
"The staff made us feel welcome and attended to our needs with genuine care."
Cons:
"They will treat you based on your race!!"
"Antoinette the hostess is extremely rude and wouldn't help me when I asked for help."
"Very blatant racism."
"Some employees have indeed racist tendencies and makes you feel unwelcome."
"We felt discriminated."
"It's interesting how the servers treat particular customers based on their race."