Maestro Pasta Reviews Summary

Category: Italian restaurant New York

Address: 102 MacDougal St, New York, NY 10012, USA

Phone: +16464846446

Rating: 4.6
based on 245 reviews.

Food Quality

Pros:

  • "The pasta is cooked to perfection and it has such a distinct taste from all other pasta dishes I’ve had in the city."
  • "Food's great, high quality meats, and the pasta is just like in Italy."
  • "The food is fresh, tasty and homemade!"
  • "The shrimp was plump perfectly seasoned and cooked to perfection."
  • "Fresh pasta made before your eyes."
  • "The pasta dishes are a highlight, showcasing the chef's commitment to using fresh, high-quality ingredients."
  • "The food was phenomenal."

Cons:

  • "The Meatballs do not taste even remotely close to fresh."
  • "The Sicilian pesto was bland."
  • "The food is bland and overpriced the smallest meatballs I ever had."
  • "The sauces have too much oil, definitely not the healthier option."
  • "Minimal sauce that the pasta absorbed so fast it ended up being pretty dry half way through the meal."
  • "We ordered 2 pastas and both were under cooked and near crunchy."
  • "The fried bread was bland."

Service

Pros:

  • "The staff's attention to detail and genuine passion for delivering an exceptional dining experience elevate this restaurant to a whole new level."
  • "Impeccable service and food quality!"
  • "The attentive service ensures that you feel like a cherished guest from the moment you arrive."
  • "Service was spot on and will definitely be coming back."
  • "The staff are brilliant, 10 out 10 to the team. Friendly, welcoming, warm and happy to help you."
  • "They were incredibly friendly and attentive, making sure that our experience was nothing short of amazing."
  • "The staff is friendly and the service is impeccable."

Cons:

  • "The check took a really long time to come (because nobody ever came to ask how we’re doing so we couldn’t tell them we wanted the check!)."
  • "This is a very unprofessional establishment, DO NOT come to this restaurant expecting pleasant service."
  • "Service was really really really bad."
  • "Service was a bit slow, waitress could’ve checked on the table a little more."
  • "The customer service was some of the better service I have had in the city."
  • "Was no staff to be seen to ask for help as they were all sitting on a high top table eating there dinner."
  • "Customer service terrible!!!!"

Ambiance

Pros:

  • "Great food, ambiance and drinks led to a memorable experience."
  • "I love the ambiance a lot!"
  • "The atmosphere here is both high class and chill--good for all occasions."
  • "Amazing decor, friendly staff, incredible food and wine!"
  • "The ambiance transports you to the streets of Italy."
  • "The atmosphere is immediately whimsical and fun because of the decor."
  • "The atmosphere very homey."

Cons:

  • "Cool inside, but does feel somewhat corporate planned (think “artesian pasta joint in a newly renovated airport”)"
  • "The modern interior and decor lacked some authenticity or uniqueness."
  • "The place was incredibly loud. We felt like we were in a club."
  • "It's shocking to see management go out of their way to make you feel unwelcome."
  • "The music was also blasting with house music."
  • "The cocktails were average at best, served in warm glasses."
  • "The service is horrible."

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