"Any employee I have come in contact with have been pleasant and helpful."
"The employees however were very friendly, helpful and everyone was busy."
"A helpful staff, clean store, and low prices await you."
"The attendants are helpful and friendly."
"The Berlin store has been extremely helpful for grocery pickup."
"The staff are friendly."
Cons:
"They are really rude, disengaged and act like you are bothering them if you ask them something."
"The employee was very rude with an attitude."
"The employees here move with no purpose or regard for anyone’s time."
"Worst store in the area. Employees are moody and yelling across the store."
"The 'manager' Natale is so rude and has no care or concern for customers."
"The shelves were empty for the most part, and the shop at home employees are down rite rude."
"The people working there seem very miserable."
Store Layout and Stock
Pros:
"Great store at Great location."
"Huge store. I do mean huge. Very organized."
"This one is always clean and well-stocked."
"Low prices, high quality products... A lot of items are always fully stocked."
"Prices are displayed for nearly everything I was looking for."
"It’s very clean and organized in here. There’s constantly people on the floor available to answer questions and it’s open 24 hours!"
"This Walmart is clean and really big."
Cons:
"There always seems to be something I need that they simply are either out of stock on or don't carry altogether."
"Later in the day, some of the shelves are empty, because they don't seem to restock until overnight."
"Only trouble is many items I look for are not carried there or out of stock."
"A lot of the shelves were empty another frustration."
"Walmart is going downhill. It used to be the best place to kill time and get most of my shopping done. Now the aisles are bare."
"The store is laid out strange... needed handsoap and took me 30 minutes to find it away from all the other soaps in the pharmacy."
"The shelves are always empty."
Checkout Experience
Pros:
"For a Walmart the checkout line wasn't very slow but there was only three open and I don't really like the self checkout line which were packed with other shoppers."
"The late night self check out staff is amazing. The store is always well stocked."
"Great prices. If your paying by cash they have you go to a checkout with a checkout person there and only if you are paying by card, you can use self checkout."
"Clean store. My visit was on a Saturday evening. It was surprisingly quiet for a Saturday. Aisles were clear and uncluttered."
"I went into this Walmart about 4:00am today and the people were so helpful... Anytime I looked like I was looking for something they went above and beyond to find it."
"Bought a birthday cake the morning after Christmas. Guy decorated it on the spot and was so friendly."
"Neil at the register this afternoon has me writing this review in the parking lot before I leave!! Such a kind gentleman, he even tracked me down after I left a bag behind at check out."
Cons:
"I found everything I needed BUT at checkout I waited 20 minutes in line. There was one human checkout Associate."
"They need to hire more cashiers because the lines were so long even the self check were long."
"Check outs are very slow, self checkouts are absolutely brutal. The run out of coin or receipt paper."
"When I went to checkout there was only 1 register open."
"This walmart always has outrageously long lines."
"Went last week at night both self check-out sections were closed off and there was only 1 cashier open with 15 people waiting."
"There are never enough registers open."
Online and Phone Service
Pros:
"Ordering online and picking it up in stores is supposed to be a convenience."
"Also I use the store pick up option a lot when I order items online and they’re always very helpful and fast when I come to pick up my orders."
"This was the first time delivery from walmart for me and the experience was excellent."
"My pickup service was a bit of a hassle since my order was split to two different location... Here comes a pleasant guy with his Walmart cape on to the rescue."
"I like to tip the associates but would appreciate clear info on the policy to relate to my pickup person who does not want to embarrass an employee."
"Placed a grocery pick up, and the young man was very nice and helpful."
"Bought products using coupons. Scanned coupons that came up as invalid. Associate came over to view coupons & determined both to be valid for items purchased. He overrode system to allow coupons."