"Especially appreciated staff helpfulness. I could not reach a microwave and an associate got it down for me."
"The people they hire are all very pleasant and do a great job."
"Annu (the Pharmacy Service Manager) provided me with not only stellar customer service but she demonstrated her compassion like I have never seen in any retail environment."
"Rashmi P pharmacist and John Dechart were wonderful. They took very well care of myself and my client when we got a covid vaccine."
"I asked someone for assistance and he was very helpful and knowledgeable."
"The cashier arranged for a young man to assist me to my car and he would not accept a tip, in fact I intend to commend him to Customer Service for his good manners and help."
"There was this really sweet lady who insisted on walking me to the spot where I could find the item I was looking for."
Cons:
"Lisa was not in a good mood. Gave me a very hard time."
"Their customer service at the Toms River Walmart is poor."
"Worst customer service 😒 rude /not helpful."
"Customer service is awful, the so called manager on duty was clueless as what to do for an exchange, no receipt no go that’s it didn’t care what I was saying."
"It's never a pleasurable experience to be stopped by security at the front door like a common criminal."
"4 employees behind the counter talking amongst themselves with complete disregard that I was standing there."
"Customer service doesn't answer phone. Two of my deliveries were charged to my account and never delivered."
Stock and Availability
Pros:
"Always a busy place! Usually well stocked in all departments."
"The store has a lot of merchandise on the shelves."
"This Walmart usually has most items on shelves."
"Had good amount of stock and supply on hand throughout all lines."
"They have great stock of things and are very clean and organized."
"I frequent this store often. Usually a quick in and out."
"It's smaller than the super Walmarts you see around but it was clean and well stocked."
Cons:
"Never enough stock!"
"Their produce Fruit and veggies are mostly spoiled looking and I've had multiple occasions of rotten peaches and strawberries."
"Not a very good selection. Many shelves empty."
"Lately they're out of stock on regular items."
"Everytime I place an order for delivery my order gets canceled because the item is supposedly out of stock."
"Very limited supply of foods."
"Stuff always out of stock."
Store Layout and Cleanliness
Pros:
"I will visit this store again even though I’m in another town as your store in Toms River is run perfectly."
"This store was clean and well organized."
"Super clean and spacious. Very nice customer service."
"The store has sanitizers and wipe stations around the store for their customers."
"It's a nice Walmart. Clean, friendly employees (as long as you're friendly to them first as you should), and good range of items."
"I absolutely adore, & love the Walmart in Howell, NJ.. 1st off, it's clean.."
"This one actually had the clothes on the racks and the stock on the shelves."
Cons:
"The place is still kind of dirty. The lighting is gloomy."
"Last 3 years this location has been going down hill! .. Dirty unkempt bathrooms .. Stock is low n merch is not kept up nor staged properly many times."
"The store just looks dirty. Always seems to be stock in the aisles and not on the shelves."
"This Walmart is sooo disorganized the food together with the clothes the milk together with strawberry the watermelon in the kids clothes side everything is a mess."
"This store is so dirty! They are not cleaning the carts like other Walmart stores."
"The floors are always dirty, the isles are NEVER organized."
"Pallets are everywhere in the aisles, mostly blocking merchandise."