"Every time I go in they're always restocking the shelves. Their staff is friendly and will gladly help you in any department."
"This is BY FAR the CLEANEST, MOST POLITE, MOST WELCOMING Wal-mart I have EVER been to!!!!"
"Both of the employees that waited on me were very professional and friendly."
"Great customer service. The employees are very friendly and helpful."
"All of the employees are just super friendly and helpful."
"The customer service at the Dupont St., Walmart definitely rates five stars in my book thank you so much!"
"Always a delight to find the same friendly associates at any Walmart we visit!"
Cons:
"I'm sick of it every time I go into a Walmart I get followed around by undercover cops or secret shoppers."
"I have reported this store several times for racist and profiling behaviors."
"Attention needs to be paid to greeters with their backs to the customer while carrying on personal conversations."
"Don't appreciate being harassed by electronics section trying to get me to switch phone plans or what ever that third party company you have back there."
"after asking 3 employees if they could get someone in lawn & garden and being told no... still not get any assistance."
"Meat department has no time for the public's questions. Rude.poor customer service."
"When we needed help no one was around."
Store Layout & Cleanliness
Pros:
"It is a fairly large location as well. Very clean and maintained."
"The space is set up nicely so you can walk around ok. Checkouts are usually fast."
"This is the cleanest Wal-Mart in Fort Wayne by far."
"Pretty much the same layout, give or take some display items, as the South town location. Cleaner store and less obnoxious people frequent this location in comparison."
"On our way there we noticed how clean and organized the items on the shelves were, that the floor was clean."
"This is the cleanest Walmart in town."
"First time at this location, able to recycle bags, which is a plus ➕️ the store was bright and clean."
Cons:
"Store is often out of items, usually crowded and prices are not any better than other local stores."
"Always out of stock and not very much selection."
"I just can never find everything you would think you can find at a Walmart sometimes."
"This store has huge room for improvement. Store was unkempt and disorganized."
"The first time in this Wal-Mart it was filthy and barren."
"Worst Wal-Mart I've ever been to. They never have anything I need."
"The layout is very strange. Things seem 2 be placed in areas just on a whim or ad if they purposely wanted 2 confuse you."
Checkout Experience
Pros:
"I started using Walmart Pay it is saving me time during checkout."
"Went straight through the cashier line in a matter of seconds!"
"They have fair prices and I’ve never seen so many cashiers working at one time."
"Mid day, middle of the week will help mainstream your visit with open checkouts."
"Jonathon in customer service walked me through the info he needed to make it work and I was able to exchange."
Cons:
"Your new checkout setup seems to be removing checkout clerks and forcing people to self checkout."
"Wal-Mart is, as always, Wal-Mart. My only real complaint is that the lines are long and never enough lines open."
"The biggest complaint is the over reliance on self checkout."
"Never enough check out lanes open but you can clearly see employees all standing in a group taking to one another."
"It's Walmart 🤷🏻♀️. It's cleaner than most, staff is friendlier than most Walmarts can boast. Self check out is a nightmare."
"They have all these registers and only 2 with people working."
"I don't understand why on a Sunday afternoon at 1:30PM they only have 2 checkouts open."