Drimmers Appliances Reviews Summary

Customer Service

Pros:

• "Shia and the amazing team of sales persons at Drimmers are exceptional."
• "Isaac was a pleasure to work with, clear, willing to do lots of research to get me the best stove at the best price."
• "Miri was AMAZING!!!!"
• "The delivery was fast and the men could not have been friendlier or more helpful."
• "Isaac is probably the best salesperson I've ever dealt with."
• "Someone picked up right away and said they will help me in a moment, a REAL person, and they DID."
• "Brenda is amazing and consistently goes above and beyond!!"

Cons:

• "Misinformed by the salesperson about the Shabbos feature of the unit."
• "Very poor costumers service. flying with questions transferring To each other useless worker as soon the have your money you on your Owen empty promises."
• "Dealing with this company has been a nightmare."
• "When we attempted to have the dryer returned, they just started hanging up on us, they screened my phone number and stopped picking up."
• "The delivery guys were late, they never called ahead of time as promised."
• "It was extremely hard to reach anyone who could potentially help because I was getting transferred all over the place and eventually had to talk to an answering machine."
• "Their attitude was appalling and their disregard for customer satisfaction is beyond belief."

Delivery & Installation

Pros:

• "Delivery went perfectly as well."
• "Shipping was easy, quick and I had everything installed in the blink of an eye."
• "The install guys showed up right on time, yanked the old one out and installed the new one so fast I couldn't believe it."
• "Delivery was as scheduled."
• "The delivery guys were unbelievable too. They successfully struggled to get a big Subzero fridge into our new kitchen, without damaging the unit or the new cabinetry."
• "Delivery was on time and the delivery men were efficient and got the job done quickly with a friendly disposition."
• "Delivery was also excellent."

Cons:

• "Delivery Drivers double parked and locked in my car for over 20 minutes."
• "Ican not recommend Drimmers!!! they installed a washer and dryer and left the 2 valves that go to the wall not safely tight, therefore water ran downstairs and damaged the wall."
• "The dishwasher they sent was installed by incompetent people and it took three visits to correct a potentially dangerous situation."
• "The delivery team showed up completely unaware of the stackable requirement and had the audacity to refuse delivery and installation."
• "Installer was not trained, experienced or qualified... Failed to protect the wood floor, gouging it with many deep scratches."
• "Their delivery service/installation guys are idiot/numbskulls, who lose parts and dump stoves onto the sidewalk."
• "The last 3 installations I scheduled did not happen in the window I was given and one of them actually took an extra week to get them to show up."

Pricing & Deals

Pros:

• "You may get great deals here, but do not count on them for installations."
• "Great prices and great customer service, make sure you ask for Issac."
• "The price was unbeatable right off the bat."
• "Lowest prices we found anywhere."
• "I got the lowest prices up front, expert advice - sometimes offering items for LOWER than my budget."
• "Their pricing was competitive. Free delivery and no sales tax helped too."
• "Purchased a Viking appliance very reasonable price and delivery and installation was quick and efficient."

Cons:

• "everything is over priced they charge u for every lil, thing u have to negotiate everything or u will get hit with extra charges and it's just not worth it anything they have u can buy online with free delivery and cheaper prices."
• "I think what they did was very wrong and seems like a 'bait and switch' situation."
• "Save yourself the headache and choose another vendor for appliances as Drimmers is HORRIFIC, from unprofessional sales persons to disrespectful delivery team."
• "If you have time don’t come to this store to buy anything, other places exist where you can get much better deal."
• "They can also be lazy to help you with enough search for exactly what you need."
• "The warranty products are priced very aggressively as well."
• "The products you find at Drimmers are top of the line."