Address: 990 Dekalb Pike, Blue Bell, PA 19422, USA
Phone: +16102789191
Rating: 4.5
based on 175 reviews.
Food Quality
Pros:
"Really good burgers with a lot of options to customize."
"One of the best burgers and fries i ever had."
"Everything tasted fresh. Huge portions!"
"Their meat is fresh and NOT frozen."
"Burger tasted fresh.. better than a typical fast food joint."
"The taste of the burger was great and the fries were fantastic."
"The burgers were great."
Cons:
"The Quesonario burger I ordered barely had any toppings and a minuscule amount of green Chile queso."
"The burger was cooked pretty well done and wasn’t that juicy."
"The burgers were great,the fries had to be tossed,way way too much salt."
"Burgers way to over cooked. Tasty but dried out."
"Nothing about the burgers or shake stood out as special and tasted pretty generic."
"The burger with jalapenos was okay, though nothing special, and somewhat pricey."
"Burgers would be decent if they didn't overload the buns with butter (or whatever they use) when toasting them- that flavor overwhelms everything else on the bun."
Service
Pros:
"Excellent service they came two times too check my order."
"The service is fast and friendly and usually one of the owners is present."
"The staff were overwhelmed with hungry customers but I'm seeing friendly servers working at double-time to meet orders."
"All the kids working were very well mannered."
"Our cashier was very sweet and asked us how we liked the food once we got it."
"Staff is friendly and attenative."
"The entire staff was friendly and went overboard to help."
Cons:
"Order through the app for pickup... waited for an hour... They were not able to give a refund when we were in the store."
"I and my wife actually watched a worker or employee wipe their nose with their forearm and continued to assist in preparing our takeout."
"Everyone but the cashier who was on her phone... not making eye contact."
"I can’t give more than 3 stars because the service has always been lacking."
"The restaurant was not crowded, just very slow service."
"Tried to stop in during my work break... Still I was ignored."
"Staff behind the counter were just chitchatting... I walked out because I did not have time to be ignored."
Value
Pros:
"Our family really enjoyed good food for a reasonable price."
"They are a little expensive but I will happily pay the price."
"Good value for a family or date. Two people cost under $30."
"The burgers and shakes are awesome."
"It's like Top Notch Quality Food. It's worth it."
"Very good restaraunt would reccommend to anyone who wants a good tasty burger."
"The food here was excellent!"
Cons:
"Waaaaaaay to expensive."
"2 burgers, 2 fries, 2 shakes, 50 bucks?... Not even close to worth the price."
"Prices seem a little high for what you get."
"The burger with jalapenos was okay, though nothing special, and somewhat pricey."
"But this quick meal cost more than $15 and that was a disappointment."
"Overall, it was not even value for money."
"It's extremely expensive for what it is."
Cleanliness & Atmosphere
Pros:
"Clean facility and located in a nice complex."
"The place is very clean and has a nice atmosphere."
"This place is clean and the service is just amazing!"
"Everything is kept very clean and table tops are promptly wiped down."
"The shop itself is clean and orderly and modern."
"The place was super clean and there was a lot of parking!"
"Great food and great atmosphere!"
Cons:
"It’s a typical suburban strip mall which leaves not much to admire."
"Recently picked up take out order and noticed that all Of the kids who were on the line cooking the food had their masks down under their mouth or on their chin."
"Ladies room didn’t even have soap to wash your hands with."
"They also use two of the best booths in the place for their storage and office space, which is both ugly and messy looking."
"Mediocrity at its best... it was dirty...."
"Went in for a burger earlier today and the place is filthy dirty, and to top it off there was a bug on my fries."
"Tables needed to be wiped down, floor by soda machine was sticky."