"BUT THE STAFF WERE POLITE AND PROFESSIONAL, FOOD WAS FINGER LICKING GOOD, try it, judge for yourself."
"Service was polite and and quick."
"I was given polite service by the staff."
"The cashier and staff remain friendly and courteous."
"Staff was friendly and very helpful."
Cons:
"Consistently poor service every time I've gone in."
"Poor customer service and completely unprofessional!"
"No one recognizing the customers for extended periods of time, they're too worried about keeping the drive thru clear!"
"Terrible customer service, drive thru girl practically threw my food and did not even get a receipt."
"Customer service is usually horrible at this location."
"Horrible customer service from the staff and manager."
"The service was horrible."
Food Quality
Pros:
"The food is good, and the service is quick, but I don't think that the $5.00 Box is a good value."
"I was genuinely impressed with the freshness of the food."
"The Nashville hot chicken is on point and they have great $5 fill up choices and grab n gos."
"Food(Chicken Tenders) were hot and ready on time!"
"Food is hot and fresh."
"The bun, the pickles, the chicken, it had that signature KFC taste."
"Food was good, hot, flavorful and customer service within the range of acceptable for a client looking to invest into the business as a steady paying customer."
Cons:
"The food was unethical and they served it looking bad, the chicken pieces were not covered with the skin and very little food for what the chicken box should bring."
"However, fries smelled like old urine."
"Food was cold and a portion of my order wasn't even provided."
"This food is terrible, it's cold and nasty!"
"Each piece was extremely greasy, I had to continually wipe my hands in my quest to find actual chicken."
"The chicken was old! The biscuits was hard and cold (old) and they forgot our gravy for the mash potatoes!"
"The chicken taste like cardboard and monkey sweat, and it smells like tuna fish in the facility."
Cleanliness
Pros:
"The place was very clean."
"Dining area was clean. As we're bathrooms."
Cons:
"Everything from the floors to the tables and the bathroom door seem sticky and unsanitary."
"Trash all over floor bathroom toilet with dried urine a table was trashed with bones and eaten chicken."
"This location is ghetto, dirty and, disgusting."
"The inside of this location needs to be cleaned,repainted and updated."
"When they when we were there it was dirty and all the tables were not cleaned off they were all sticky."
"Today was my first and last time at this location. As soon as you walk in you notice how dirty the lobby is."
"This location was dirty inside."
Order Accuracy & Wait Time
Pros:
"I placed my order through Grub Hub and had no trouble with fulfillment or delivery."
"To be fair to them service was quick."
Cons:
"Food was okay but the wait time through the drive-thru is ridiculous."
"They made her wait a good 30 minutes outside until she decided to physically came in to find that they had not even begun to prep her order!"
"When I got my order they forgot half of my food."
"Had to wait almost 20 minutes for tenders after being told it would be ready in about 4 minute."
"I ordered online and they didn't give me what I ordered."
"I sat in the drive thru for about 10 mins! So I decided to go inside...I was the second person in line but I stood there for 20 mins!"
"Waited close to 30 mins. for my order."
Value for Money
Pros:
"The 5 dollar meal box is a teachers dream."
Cons:
"The only negative thing I have to say is how expensive it can be."
"I don't think that the $5.00 Box is a good value. I left hungry."
"This drive thru is a mess there are gigantic holes leading up to window and parking lot is a crumbling mess."
"I was charged $15 for a 3 wing and no biscuit meal."
"The fried drumsticks in both orders very smaller than usual and dried out."
"Got my suits through the drive-in... they ran out of drumsticks so they gave me an extra breast."
"Waited 20mins ordered 3pc tender box 2 of them and 2pc chicken drumstick was like the chicken was on a diet how small and skinny it was."