"Pier 17 is a lovely, stunning, fantastic and amazing place in Manhattan by the water."
"Gorgeous views!!! Tasty food but the menu choices are very limited."
"Very beautiful view of Manhattan and Brooklyn bridge. A very nice place to bring your own food and enjoy the sunset."
"The view at sunset is one of the best on town."
"What sets this place apart is the incredible view it offers of the Brooklyn Bridge."
"The views are amazing of the Brooklyn Bridge, Hudson River, and surrounding cities."
"The view from the top of Pier 17 is phenomenal."
Cons:
"It was too cold and overcrowded, and security were useless in getting my portraits to either."
"The biggest issue I had though was the smoking."
"That view is now mostly blocked by a massive stage for the place they hold rooftop concerts."
"The tin building is ok, way overpriced for what's on offer."
"It's now got a few pricey restaurants and the charm has gone."
"This new space is colder and empty. We need spaces to dance and enjoy. For adults and children alike."
"The problem is that it's a facility and feels like one - cold, controlled, and definitely not the community space that it's attempting to emulate."
Food and Beverage
Pros:
"They have a restaurant, bar and ice cream place if you're into eating by the water, or drinking by the water, or having an ice cream by the water, these are the places for you."
"The greens was very covid safe and my group really enjoyed the fried chicken dish and the lobster pasta."
"There are bars and restaurants that are not overpriced. I would suggest the Fulton."
"Great time at The Greens!!! Service was quick, very kind, and I love how they put this all in, socially distanced and all."
"You can skate absolutely free of charge in the ice rink as long as you have your own skates."
"Several great bars and restaurants with a variety of dining options and pricing is very reasonable."
"The Restaurants on the lower level are AWESOME."
Cons:
"The cushions on the lounge chairs were soiled to the point I used my rag to cover it."
"A server at another table forgot 3 of the 4 desserts for that table, then only brought 2 out."
"Unfortunately the artist (David Gray) went on stage at 7:15 and not 8 p.m like it said on the ticket and website."
"The specialty cocktails were only offered in bottle sizes which was odd but if one was enough for two drinks it appeared to be a good deal. However it was one of the worst drinks I've ever had."
"The food/drinks are waaaaaaay overpriced and when I went out of a menu full of options they had 'only beef empanadas left' my vegetarian wife was unimpressed."
"Prices of drinks are high ($7 for a bottle of water is really ridiculous)."
"A total scam and waste of money! You pay 25 dollars to see decorations and get hot chocolate that tastes like Nesquik."
Entertainment and Activities
Pros:
"Had a great time on the pier for the Sad Summer set. Plenty of food/drink booths to last the event on the roof while having more than enough space on the lower levels for merch selection."
"An excellent place for live music outdoors."
"Fantastic venue (if the weather is nice)."
"The rooftop open-air concert venue at South Street Port Pier 17 is 🔥🔥🔥."
"The rooftop space hosts live concerts, providing an unforgettable experience against the backdrop of the city skyline."
"I love this venue. The views are stunning and the sound is excellent."
"The Sea Port now has a concert hall and events on the roof and in the back with this restaurant that offers live music and spectacular views of the Brooklyn Bridge."
Cons:
"Robbery! What a horrible experience for our children and family."
"Never found vip lounge, ran out of Santa hats that were included in price."
"Honestly, this was a very disappointing concert experience."
"Couldn’t get to the roof due to the concert. That was not an issue. The staff was."
"Huge disappointment! Staff very inattentive, ice skating on fake ice was a joke."
"The skating was a bit of a letdown, as it was on plastic 'ice' that was nothing like real ice."
"Security held up the line and took so long letting everyone into the venue that most of us missed 3/4 of the show."
Service and Staff
Pros:
"Everyone for the most part was very nice and got along random strangers took pictures of other people for them."
"The venue itself is great! Extremely quick to get through security and scan your ticket in. Friendly and helpful staff."
"Also the staff is super friendly!"
"The staff is really friendly and helpful."
"This venue is operated very well. There were long lines to get into the show, but the lines moved extremely quick and I felt like I barely waited."
"Restrooms is huge and hygiene on 3rd floor that they let people use it."
"The bathrooms are ample and clean, and the lines for food and drink are almost always reasonable."
Cons:
"Parking in the area is a nightmare so be sure to give yourself extra time if you plan to drive in."
"How is it possible that when we get to the place all the staff have the worst customer service."
"It was a very disappointing experience! It was my sister in law's bday and the waitress who was so detached from the situation, was the worst."
"The ride here took forever thanks to traffic, when it was supposed to be a 30 min ride from where I live, there was nowhere for my dad to park, and the show was a nightmare."
"It needs to be managed better from rowdy, immature and disrespectful 18year olds that they allow in who dont have any proper concert etiquette."
"The worst part was the drinks, maybe I misread the menu or didn't fully understand what I was ordering."
"The outdoor barricades were a little awkwardly placed as so many people kept walking into them as they moved towards the front."
Accessibility and Location
Pros:
"Pier 17 is situated at 89 South Street in Lower Manhattan, and it takes only a 7-minute walk from Fulton Street to reach there."
"You can have great views of the Brooklyn bridge without having to pay to sit on a ferry to take you there."
"It gets a little windy for photos, but the area has nice backdrops such as Brooklyn Bridge as well as the Manhattan Bridge."
"They's a ferry station nearby so you can get there easily."
"It's a mere 15-minute walk from Battery Park, so it's easily accessible."
"This pier very close to the subway station. Just a short walk away."
"Great location in the heart of New York. It’s right next to East River and the concert location is at the rooftop."
Cons:
"The upgrade is a complete rip off."
"If you're driving, parking is limited."
"There were a lot of muddy holes around the walkways. I wish that could be addressed."
"The current prices for general admission tickets, after fees are about $20-25 per person...which in my opinion is a bit expensive for what you get."
"Only trouble was a predicted thunderstorm which resulted in the evacuation of the venue but this seemed to have occurred before."
"No smoking anywhere on premise was fine for me but my husband needs a smoking area so he was antsy by the end."
"Only downside is that they have 10pm curfew for events, which feels super early when having fun."