Simply Jerk Jamaican Grill Reviews Summary

Service

Pros:

• "The staff is professional, polite and joyous."
• "The staff have been welcoming and very professional."
• "Staff members were also very courteous and friendly."
• "The customer service was outstanding."
• "Staff was very polite and friendly."
• "The staff is pleasant and helpful, always get a smile."
• "Very friendly staff and fast service."

Cons:

• "The workers move a little slow there was a line and it took the women awhile to come from the back to the front to place orders.. need more workers."
• "They missed orders, gave us expired drinks and added mustard(?) To our sandwiches."
• "When I walked in I was standing there for a while nobody acknowledged me."
• "The last few times I've gone, there was a young white girl working there and her attitude was nasty."
• "Did not get our food until 2:00pm. Then we were missing our beef patties and salad."
• "Sometimes they forget things like utensils or sauces, dressing."
• "Cashier have no manners."

Food Quality

Pros:

• "The dish was delicious, served in a real bowl, not plastic or cardboard."
• "Wrap was so filling."
• "The festivals were fresh and absolutely delicious."
• "The food is outstanding. The flavors interesting and with thought behind them."
• "Very good homemade hot sauce."
• "The food was really incredible. Comparable to what you would get in Jamaica."
• "Absolutely phenomenal food and friendly service."

Cons:

• "What they served was not authentic."
• "The Jerk chicken was dry and the cabbage was horrible."
• "The chicken was unflavored and the rice dry, poor quality."
• "The jerk chicken is dry and none season with runny sauce …."
• "The chicken barely had any flavor and didn’t taste authentic Jamaican at all."
• "The jerk chicken was terrible !!!"
• "The chicken was dry. The rice wasn't seasoned at all."

Value

Pros:

• "Glad I didn't spend much money."
• "A hidden gem w breezy decor, ultra clean space and parking."
• "Large portions. Great value."
• "Prices were fair and worth it."
• "Good prices for what you get!!"
• "Super fresh, great variety, and reasonable prices."
• "Tasty and cheap."

Cons:

• "That large oxtail was (( 3 pieces of oxtail )) on rice, veggies and a slice of plantain."
• "What a rip-off!"
• "VERY VERY overpriced. You get 6 pieces of plantain for $4."
• "The food is small in quantity and costly in price."
• "You charge high prices for barely a scope of food in these small bowls."
• "They charged $3.95 for four piece of plantains when you can buy 3 plantains for $1 or $2 in the supermarket."
• "They are expensive for no reason."

Authenticity

Pros:

• "Authentic caribbean food in central NJ!"
• "A taste of the Island."
• "I felt like I was back in Jamaica off the resort eating like a local."
• "Comparable to what you would get in Jamaica."
• "Food: I have no words, phenomenal, exciting, interesting and authentic."
• "Deliciously authentic food."
• "Friendly service, a unique spot to dine at!"

Cons:

• "This is NOT a real Jamaican restaurant cuisine!!"
• "Highly disappointed by the taste and service."
• "This place has nothing to do with Jamaican cuisine."
• "The food was disgusting, certainly not Jamaican food, very small portions."
• "Other than the music didn’t find anything else Jamaican."
• "THIS PLACE IS A DISGRACE TO AUTHENTIC CARIBBEAN CUISINE!!!!!!"
• "The oxtails cost 23 dollars and it taste like nothing … the taste like beef stew no seasoning nothing…."

Ambience

Pros:

• "A great home style quiet and neighborhood place to enjoy a great warm food with natural juices."
• "Great atmosphere and vibe."
• "The ambience is simply beautiful."
• "Great atmosphere and the staff is always kind and courteous."
• "The service was amazing so comfortable and welcoming."
• "Friendly and downright loving staff, inviting atmosphere."
• "This place was amazing!! Great food great people great service."

Cons:

• "The restaurant does not accept orders over the phone, which can be inconvenient for customers."
• "Won't be returning."
• "Was better before the relocation, haven't had it made the same way once yet."
• "They also don't have any associations with the major delivery services like DoorDash, Grubhub or UberEats."
• "The store is on a major truck route so a bit out of the way and not convenient."
• "Very disappointed. Won't be returning."
• "I paid $50 in total at this place they do not give out nice size portions you are basically paying just for rice."